Florida Alliance for Information and

                Referral Services

FLAIRS is dedicated to expanding the access that all Floridians have to high-quality human service information. With welfare reform and ever-tightening human service budgets, information and referral (I&R) is now a critical service for the citizens of Florida.

All too often, people become confused or discouraged by the complexities of the system, and they never find out about the programs and services that might be able to help them solve their problems. Because they don't get help, bad situations tend to get worse, and our society pays the price.

Information and referral breaks that cycle by providing a simple way for people to find out where they can turn and what they can do to help themselves.

The Florida Alliance of Information and Referral Services, Inc. (FLAIRS) is a statewide association of agencies and individuals committed to the provision of quality information, referral and hotline services. Our members include United Ways, crisis hotlines, libraries, military service centers, elder helplines, child care resource and referral providers, and others who provide hotline and information services. FLAIRS offers an annual training conference for our members and other interested service providers.

2-1-1 State Certification
Florida 211 agencies can become state certified. Visit our website for more information on the certification process.

2-1-1 Initiative
On July 21, 2000 the FCC designated the 3-digit telephone number 2-1-1 for easy access to community human service information. FLAIRS is working on a business plan to bring 211 to Florida and integrate it with our FLAIRS Network. Visit the national 211 web site. 

FLOW - Florida Operation Wireless
Read about (FLOW) Florida Operation Wireless an innovative system
to provide cell phone callers access to 2-1-1

PIRC - Parental Information and Resource Center
FLAIRS is excited to be partnering with the Florida Parental Information and Resource Center (PIRC) at the University of South Florida, and Florida’s 2-1-1 Network to increase parental involvement in education and parental awareness of educational choices and services of No Child Left Behind.
Please click on the FL PIRC at USF link to the left for more information.

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March 05, 2009