If you did not get a Good Faith Estimate within three business days of the receipt of your loan application, contact your lender or mortgage broker and ask if it has been sent and when it was sent. The lender is not required to provide a GFE if your application was denied before the end of the three-business-day period.

If they refuse to give you a GFE or if it was not provided to you within three business days after the lender or mortgage broker received your complete loan application (and the lender did not deny your application during the three-business-day period), file a complaint with the CFPB online or by calling 1-855-411-CFPB (2372). You can also apply for a loan from another lender.