Office of the Inspector General, SSA
Social Security Administration
Strengthen Strategic and Tactical Planning
SSA estimates that 80 million individuals, most from the baby boomer generation, will file for benefits over the next 20 years. The population applying for benefits will expect SSA to provide a greater number of services electronically. SSA realizes that it needs to rely more on technology not only to meet customer expectations, but to keep up with a rising workload.
As workloads rise, a greater proportion of SSA's workforce will become eligible to retire; 23 percent of SSA's employees are currently eligible. While not every employee retires as soon as he or she is eligible to do so, SSA predicts that over 36 percent of its current workforce will retire by 2019. Given the expectation of leaner future budgets, SSA needs to plan to meet its mission with fewer resources.
The following audit reports address SSA efforts to strengthen strategic and tactical planning.
IG Report: Homeland Security's Travel Data Could Help Identify SSI Recipients outside the United StatesDATE: Monday, February 4, 2013 |
Usefulness of Department of Homeland Security Travel Data to Identify Supplemental Security Income Recipients Who Are Outside the United StatesDATE: Friday, February 1, 2013
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The Social Security Administration's Selection Process for Quick Disability DeterminationsDATE: Thursday, July 19, 2012
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Contingency Plans to Maintain Operations if Delays Occur in Construction of SSA’s New Data Center (Limited Distribution)DATE: Tuesday, June 12, 2012
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The Social Security Administration's Software Modernization and Use of Common Business Oriented LanguageDATE: Thursday, May 17, 2012
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Administrative Challenges Facing the Social Security AdministrationDATE: Tuesday, March 14, 2006 |
