Overview
Schools:
For Tokyo:
Appointments are available Monday-Friday, 8:45-11:45 a.m. and 2-3:45 p.m., except Wednesday afternoons and on Japanese and U.S. public holidays. Please make just one appointment per family.
- For Federal Benefits or Social Security issues, please click here.
- To make or cancel an appointment for other services in Tokyo, please click here.
For Naha:
Appointments are available Monday-Thursday, 8-11:30 am and 1–3 pm., except Japanese and U.S. public holidays. The ACS section will be closed to the public on Fridays (except for emergencies). Please make just one appointment per family.
The scheduled appointment will be automatically cancelled for the applicant who arrives one hour or later than the appointed time. The applicant will be required to make a new appointment via our website.
To make or cancel an appointment in Naha, please click here.
Postpone Your Visit to Embassy if You Have Flu Symptoms!
In light of current H1N1 Influenza A outbreak, the U.S. Embassy in Tokyo is taking every precaution to protect the health and safety of all of our customers. We will continue to provide regular ACS services as normal, but request that you postpone your visit to our office if you or members of your household are experiencing flu-like symptoms (such as fever, cough, sore throat, runny or stuffy nose, body aches, headache, chills and fatigue).
If you have made an appointment for passport or other services at the Embassy in Tokyo, you can cancel and reschedule your appointment online here.
Thank you for your cooperation and understanding.