Overview
Schools:
We are pleased to be able to work with American service people in Japan. To make it easier for you to find the information you need, we have prepared this special part of our web site. Please select a topic below to begin learning more.
The information on this web page applies to U.S. military personnel and their families in Japan, with the exception of Okinawa. For those on Okinawa, follow this link to our Consulate in Naha, who offers the same services on Okinawa.
For Customers Coming to Tokyo or Naha
This service is provided by appointment only. Please make an appointment online.
Passports
For personal travel (R&R, vacations, etc.) you'll need to apply for a tourist passport. Each American family member, children and adults, needs his/her own passport. You can also find information through this same link on no-fee passports issued for certain types of official travel.
Follow this link for more information on eligibility for no-fee passports.
If you are only traveling directly to the U.S., you may not even need a passport. Follow this link for more information.
Passports take about three weeks to process.
Congratulations on your new baby! Through the Report of Birth process you obtain a Consular Report of Birth (similar to a stateside birth certificate and proof of your child's American Citizenship), your new child's first U.S. passport and his/her Social Security Number.
If your spouse is Japanese, your new baby is likely a dual-national, having both Japanese and American Citizenship.
Passports and Reports of Birth take about three weeks to process. Social Security Numbers take about three to six months and are issued directly by Social Security, not the Embassy.
If your spouse is not an American Citizen, s/he will need an Immigrant Visa, also known as a "Green Card" to live, work or study in the U.S., even if your spouse is already listed on your orders.
Because this process can take up to six months or more, planning ahead of your PCS is very important.
Before coming to the Embassy, please first contact your base legal, personnel or family support offices. Many of the services we offer can be completed, or at least started, on base.
If you do need to come in in person, we're open for American Citizen services is open from Monday to Friday from 8:30 to 12:00 in the morning and from 2:00 to 4:00 in the afternoon. The Embassy is closed on both U.S. and Japanese holidays.
Avoid Wednesday mornings if you can, when the waiting room is often crowded with non-US citizens seeking notarial services. Tuesdays and Thursdays are often our least-busy times.
Here's a map to the Embassy.
By Mail:
American Embassy Tokyo, Unit 9800, Box 114, APO AP 96303-0114
By Phone:
DSN 224-5000 switchboard
Click here for telephone numbers for U.S. visa information.
By FAX:
DSN 224-5914 (U.S. Passport)
Online
We regret that we are unable to accept inquiries by e-mail at this time.
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A-Z Listing of Our Services for Americans in Japan
Safety and Security Information (security info, Anthrax, disaster, biological/terror attack, advice for parents, how to call for an ambulance in Japan, etc.)
The Latest Worldwide Public Announcement from the Department of State.
Earthquake preparedness information.
Tips on the security guidelines for flights into and within the U.S.
Protecting Yourself Against Identity Fraud.