Assessing the IT Civilian Workforce of Today
The first ever federal-wide information technology (IT) workforce skills assessment survey was conducted during September 2003. Sponsored by the Federal Chief Information Officers (CIO) Council, the Office of Management and Budget (OMB) and the Office of Personnel Management (OPM), the Web-based survey was designed to collect information from federal IT employees regarding their current proficiency in a variety of competencies and skills, certifications held, time spent on a variety of specialized job activities and demographic information essential for workforce planning.
Drivers for IT Workforce Planning
The survey fulfills certain legal requirements for workforce assessment and analysis and will assist in the development of Human Capital Plans. It satisfies the E-Government Act (Section 209) requirement to analyze the personnel needs of the federal government relating to information technology and information resources management, and the annual requirement of the Clinger-Cohen Act (CCA) to assess the skills of the federal government IT workforce.
Defining the IT Workforce
The survey was completely anonymous and voluntary, and targeted civilian employees in IT and IT-related positions. Although they are an integral part of the IT workforce, military members and contractor personnel were not surveyed. Civilian occupational series were used to identify the appropriate survey audience including the following traditional and nontraditional IT series:
GS-0332 Computer Operation
GS-0334 Computer Specialist
GS-0335 Computer Clerk & Assistant
GS-0390 General Telecommunications
GS-0391 Telecommunications
GS-0392 Telecommunications Processing
GS-0854 Computer Engineer
GS-1550 Computer Scientist
GS-2210 Information Technology Management
Survey Statistics
The survey took approximately 10 to 20 minutes to complete. The DON had a 20 percent response rate based on 6,533 respondents. While the survey was self-selecting (not a random sample), the follow-on analysis is statistically valid with a small margin of error and a high confidence level. The 1,333 DON respondents were well-distributed across all major claimants and commands.
Now that the survey data has been collected, the DON Information Management/Information Technology (IM/IT) Workforce Management Team will review and analyze the data as the first step of the DON CIO's workforce analysis approach. This includes identification of potential skill and competency gaps based on forecasted IM/IT workforce requirements. When this is complete, an enterprise IT workforce strategic human capital plan, in line with the President's Management Agenda, will be developed as a guide to fill identified gaps. More information on the workforce planning guide will be forthcoming from the Federal CIO Council and DON CIO.
Survey Demographics
Survey demographics included questions relating to grade, age, retirement, years of government service, years of IT industry experience and other factors. What emerged based on the responses was a profile of the "average IT worker" in the DON, which is shown in Figure 1.
Figure 1
Profile of the DON Average IT Worker
...is between 46 and 50 years of age
...is a GS-12
...has over 20 years of federal government experience
...has little to no private sector experience
...is likely to retire in the next 10 to 20 years
...is fairly mobile (may leave the organization in the next 3 years)
...holds a Bachelor's Degree
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The profile of the average DON IT worker matches the overall federal profile with the exception that federal IT workers are generally GS-13s, a