Consular Section
Welcome to the Consular Section of U.S. Embassy Kabul. The Consular Section provides a variety of services, both routine and emergency, for U.S. citizens, Afghans, and other foreign nationals resident in Afghanistan. Our normal hours of operation are Sunday-Thursday, 8:00am-4:00pm; we close for lunch between 12:00-1:00 pm. All routine services require an appointment, which can be scheduled through the links on our Citizen Services and Visas pages.
For emergencies involving a U.S. citizen (e.g. arrest, serious injury, death, etc.), a consular officer is available 24 hours a day and can be reached by phone.
For Questions about non-immigrant visas, please send your inquiry by email to KabulNIV@state.gov , For Question about Immigrant visas, please send your inquiry to KabulIV@state.gov We try to respond to inquiries within 72 hours. Depending on the complexity of your question, it may take longer.
Contact Us
Embassy Switchboard: [93] (0)700-108-001
Emergency line for U.S. citizens (not visa-related): [93] (0)700-201-908
Fax: NONE – Please scan and e-mail any necessary documents to us.
Kabul is 9½ hours ahead of EST; 8½ hours ahead of EDT.
E-mail:
For non-immigrant visa-related question:KabulNIV@state.gov
For Immigrant visa-related questions: KabulIV@state.gov For special immigrant visa-related questions: KabulSIV@state.gov For American Citizen Service-related questions: KabulACS@state.gov
Using the general e-mailboxes assures that your message will be answered promptly even if the officer who is the primary point of contact on your issue is away from the office.
Mailing Address:
Consular Section
U.S. Embassy Kabul
APO, AE 09806 (USA)
Local Address in Kabul:
Great Massoud Road
Wazir Akbar Khan (neighborhood)
Kabul
Afghanistan
If you are based in the U.S., the Overseas Citizens Services hotline is 1-888-407-4747. Callers who are unable to use toll-free numbers, such as those calling from overseas, may reach the hotline by calling 1-317-472-2328.