What's New | November 23, 2011

Patient Engagement

Patient engagement is an ongoing process in which patients take an active role in their own health care. Many factors—including personal skills, motivation, and behaviors—affect an individual's ability to effectively engage in care.

The featured Innovations describe one program that used a storytelling approach and another program that provided text messaging to encourage behavior change among vulnerable populations, leading to greater patient engagement and improved outcomes.

The featured QualityTools provide resources to help health care professionals partner with patients and families to involve them in care, and information to assist health care consumers in communicating effectively with providers about their health care.

Featured Innovations:

• Culturally Appropriate Videos Share Stories of Individuals With Hypertension, Leading to Improvements in Blood Pressure in Inner-City African Americans
with Story

• Low-Income, Rural HIV/AIDS Patients Receive Regular Text Messages, Leading to Higher Quality of Life and Greater Engagement in Care

Featured QualityTools:

• Partnering with Patients and Families to Enhance Safety and Quality: A Mini Toolkit
Developed by Institute for Patient- and Family-Centered Care

• Taking Charge of Your Healthcare: Your Path to Being an Empowered Patient
Developed by Consumers Advancing Patient Safety

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Also in This Issue:

Innovations >

• Comprehensive Program Virtually Eliminates Preventable Birth Trauma

• Hourly Nurse Rounds Help to Reduce Falls, Pressure Ulcers, and Call Light Use, and Contribute to Rise in Patient Satisfaction

• Low-Overhead Medical Home Leverages Information Technology to Attract Both Providers and Patients in Underserved Rural Areas

• Community Health Navigators Use Pathways Model to Enhance Access to Health and Social Services for Low-Income, At-Risk Residents

QualityTools >

• Clever Crazes for Kids: Toolkit for Educators
Developed by Building Healthy Lives Foundation

• How To Display Comparative Information That People Can Understand and Use
Developed by American Institutes for Research; Robert Wood Johnson Foundation

Articles >

• Focusing on Priority Populations: An Interview with Cecilia Rivera Casale, Senior Advisor for Minority Health, AHRQ