Services
-
Find Government Jobs
-
Change of Address
-
Get It Done Online!
Blog
-
News from our Blog
-
-
Government Agencies
-
All Government
-
Federal Government
-
State, Local, and Tribal
Don't give up if you are not satisfied with the seller's response to your complaint. Once you have given the seller a reasonable amount of time to respond, consider filing a complaint with one or more of these outside organizations.
Call for Action, Inc. 5272 River Road, Suite 300 Bethesda, MD 20816 Phone: 301-657-8260 Fax: 301-657-2914 Web: www.callforaction.org | Call for Action, Inc. is a nonprofit network of consumer hotlines that educate and assist consumers with consumer problems. Listed below are hotlines in major markets staffed with trained volunteers who offer advice and mediate complaints at no cost to consumers. Consumers in locations not listed should call the Network Hotline at 301-657-7490. | |
WTAJ-TV Altoona, PA 814-944-9336 | WFMY-TV Greensboro, NC 336-680-1000 | WPRI-TV Providence, RI 401-228-1850 |
WBZ Radio Boston, MA 617-787-7070 | KSHB-TV Kansas City, MO 816-932-4377 | KTVI-TV St. Louis, MO 636-282-2222 1-800-782-2222 (IL only) |
WIVB-TV Buffalo, NY 716-879-4900 | WTMJ-TV Milwaukee, WI 414-967-5495 | WFTS-TV Tampa, FL 866-428-6397 |
WJW-TV Cleveland, OH 216-578-0700 | WABC Radio New York, NY 212-268-5626 | WTOL-TV Toledo, OH 419-255-2255 |
KKTV-TV Colorado Springs, CO 719-457-8211 | WPVI-TV Philadephia, PA 866-978-4232 | KJRH-TV Tulsa, OK 918-748-1488 |
WXYZ-TV & WJR Radio Detroit, MI 248-827-3362 | KPNX-TV & KNAZ-TV & The Arizona Republic Phoenix, AZ 602-260-1212 1-866-260-1212 (AZ only) | WTOP AM&FM Washington, DC 301-652-4357 |
WINK-TV Fort Myers, FL 239-334-4357 | WTAE-TV Pittsburgh, PA 412-244-4698 |
Some companies and industries offer programs to address disagreements between buyers and sellers. The auto industry has several of these programs. The National Association of Security Dealers offers a program designed to resolve investment-related disputes. Some small claims courts also offer a dispute resolution program as an alternative to a trial.
Mediation, arbitration, and conciliation are three common types of dispute resolution. During mediation, both sides involved in the dispute meet with a neutral third party and create their own agreement jointly. Arbitration uses a different approach, the third party decides how to settle the problem. Request a copy of the rules of any program before making a decision to participate. You will want to know beforehand if the decision is binding. Some programs do not require both parties to accept the decision. Also ask whether participation in the program place any restrictions on your ability to take other legal action? The American Bar Association publishes a directory of state and local dispute resolution programs.
A scam artist has taken your money. Don't be scammed again by a "recovery service" offering to get your money back for you. The service is just trying to take your last dime. There is no charge for filing a complaint with a government agency.
Page Last Reviewed or Updated: February 14, 2013