- About Us
- Contacting NMC
- Credentials
- US Coast Guard Forms
- Credentialing Fees
- Training & Assessment
- Regional Exam Centers
- Medical Information
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- Appeal Process
- Reports
- Policy Letters
- Mariner's Information Center
- Helpful Links
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Security Levels
Providing Credentials to Mariners
We are constantly striving to improve our web presence and provide our viewers with easy access to information needed in a visually appealing atmosphere. The process of updating information may cause temporary problems such as broken links or missing graphics. If you are experiencing broken links or other problems with our website, please contact us.
Website Problems
Some problems you encounter may be caused by issues with the browser, software or operating system from which you are viewing. The list below may help you resolve such issues.
| Problem | Try |
|---|---|
| Pages are slow to load, text may look odd or move while loading | Check for browser updates—our present site works best in browser versions Internet Explorer 8, Safari 3, Firefox 5, Opera 10, and Google Chrome 12 or later. |
| Graphics do not show | Download Adobe Flash—to optimize your viewing of some graphics. This is a free download from Adobe.com and takes up very little time and effort. The Adobe website walks you through the process and checks for the best version for your operating system. |
| PDF files won't open/download | Download Adobe Reader—to open and download PDF files. This is a free download from Adobe.com and takes up very little time and effort. The Adobe website walks you through the process and checks for the best version for your operating system. |
| Log-in problems, Buttons not working, Web page freezes, Online application not responding | Check your browser settings—you may have pop-ups, javascript or cookies disabled. This may prevent you receiving important information and cause pages not to respond. Clearing your cache may also help with sluggish browsers. |
| Broken links or "Page not found" errors | Often times broken links are the result of ongoing updates to the website. You can try again later or report the problem by clicking the Webmaster button below. |
If none of the above suggestions resolves the problem, please contact us and we will do our best to help. You will need to include contact information, the type and version number of the browser and operating system in use, and the web page in question.
NMC Customer Service Center (CSC): 1-888-IASKNMC (1-888-427-5662) email (IASKNMC@uscg.mil)
Contacting the Web Master for Technical issues regarding the website.
In order to view PDF files you will need an Acrobat Reader. To download this free software, click the Adobe icon.
Adobe Acrobat Reader (PDF)