ACE Web-based training and step-by-step procedural instructions guide account holders through creating an electronic manifest, running reports and utilizing account management features via the ACE Secure Data Portal. For more specific help or assistance on the ACE Secure Data Portal, call Technology Support at 1-866-530-4172 or e-mail ACE.Support@cbp.dhs.gov.
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Create and Maintain Ocean Conveyances -
08/02/2012 Provides instructions on creating, maintaining and viewing ocean conveyance records via the ACE Portal.
ACE Resources for the Trade -
02/06/2013 Provides a comprehensive list of training resources available to assist in using the features of the ACE Secure Data Portal.
ACE Portal Navigational Changes & Changes That Accommodate the Western Hemisphere Travel Initiative (WHTI) -
04/29/2009 On April 12 changes will be made to the ACE Portal screens that will create new ways for carriers to navigate through the Portal. On April 26 ACE will deliver new screens that will accept new WHTI compliant travel document types. This presentation shows both sets of new screens.
For Accessibility Information: OIT508CONTACT@cbp.dhs.gov
e-Manifest: Rail and Sea (M1): In-Bond Authorization User Guide -
05/30/2012 The In-Bond Authorization User Guide provides instruction to sea and rail carriers on how to create a list of authorized Type 2 In-Bond users via their ACE Secure Data Portal accounts. This functionality will allow the carrier to control who can Obligate the Type 2 custodial bond.
ACE Web Based Training Learn how to use ACE functionality and reports. Pago Periodico y e-Manifiesto: camiones en Espanol.
ACE Portal Accounts Management - 07/15/2009 Navigational description of the ACE Portal and detailed step-by-step instructions on different account management functionality.
ACE Reports - 08/29/2011 Training information on running standard ACE reports and using new ad hoc reporting capabilities.
ACE Periodic Monthly Statement Benefits of and instructions on how to participate in Periodic Monthly Statement, featuring a new printable version of the Release 3 Periodic Payments Web Based training module.
ACE e-Manifest for Trucks - 04/05/2011 Information and guidance on ACE e-manifest deployment. Also, learn solutions to common errors in the ACE portal and how to be approved for and use EDI.