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U.S. Citizen Services

Change in Hours and Entrance Info for February

The U.S. Citizen Services Unit in Chennai would like to bring to your attention a change in its entrance and work hours during the month of February 2013.  Please read this message carefully if you are planning to appear at the Consulate for passport or other services in February.  

Beginning Monday, February 4 to Friday, February 22, the U.S. Citizen Services Unit will be open for all services only between 2.00pm and 4.00pm and will be operating from the visa lobby.  Individuals requiring services, including routine appointments, passport pickup and emergencies should enter the Consulate through the visa entrance on Anna Salai.  Please arrange to be dropped at the Oxford Press gate located directly next to the U.S. Consulate on Anna Salai. A Consulate representative will meet you there and further direct you to the building’s entrance. 

Personal belongings such as mobile phones, other electronic devices and large bags are not permitted inside the Consulate and must be deposited with the security staff. During this period, please minimize the items that you bring as storage space is limited.  

Please arrive 15 minutes prior to your appointment to clear security.  Remember to bring government-issued identification.  

Appointments are required for routine U.S. Citizen Services during these hours. Please visit our website at http://chennai.usconsulate.gov/service.html to make an appointment and for other information. Appointments are never required for emergencies. 

The U.S. Citizen Services Unit will be closed on February 1, February 13 and February 18.   

We will resume normal operations from the entrance on Cathedral Road between 9.00am to 12.30pm with appointments beginning on February 25, 2013.  

Please note that our contact information will remain the same:

E-mail: chennaics@state.gov
Phone: +91-44-2857-4000 

We regret any inconvenience as a result of these temporary changes.    

U.S. Citizen Services

Welcome to the American Citizen Services Unit at the U.S. Consulate in Chennai. Please click here to make an appointment for passport, Consular Report of Birth Abroad, and document and notarial services. If you arrive at the consulate for a non-emergency service, you will be asked to return after securing an appointment. Thank you for your cooperation with this policy, which will ensure that services are offered in a more efficient manner, with shorter wait times. 

The Consulate General in Chennai provides consular services for the states of Tamil Nadu, Karnataka, Kerala, and the Union Territories of Andaman and Nicobar Islands, Pondicherry and Lakshwadeep Islands. The Embassy and other three consulates serve the following districts:

New Delhi
The U.S. Embassy, New Delhi serves American citizens in the Indian states of Delhi, Jammu and Kashmir, Punjab, Haryana, Himachal Pradesh, Rajasthan, Uttar Pradesh, Bihar and Uttaranchal, and the country of Bhutan.

Hyderabad
The Consulate General in Hyderabad provides consular services for the state of Andhra Pradesh and Orissa.

Kolkata
The Consulate General in Kolkata provides consular services for the states of West Bengal, Jharkhand, Nagaland, Mizoram, Manipur, Meghalaya, Chhattisgarh, Arunachal Pradesh, Sikkim, and Assam.

Mumbai
The Consulate General in Mumbai provides consular services for the states of Maharashtra, Goa, Madhya Pradesh, Gujarat, and the Union Territories of Daman and Diu, and Dadra and Nagar Haveli.

Bangalore 
Bangalore is a served by the Consulate General in Chennai, but also has its own vitual consulate. Please check the website for information and outreach events.

Note: The consular section will be closed to the public on the last Wednesday of every month. In case of American citizen emergency, please check here: http://chennai.usconsulate.gov/emergency.html 

Emergency Resources


Travel and Security Information


Passports and Document Services

You must make an appointment online here for all passport and notary services. 


Other Consular Services

U.S. Visa Inquiries

American Citizen Services units are unable to assist with information regarding visas to the United States. For visa information, please visit the visa page or send an inquiry to support-india@ustraveldocs.com Please visit the http://www.ustraveldocs.com/in for questions about visa appointments. 

Information on services provided by the U.S. Citizenship & Immigration Services in India is available here.  You can email inquiries to cis.di@dhs.gov.

What We Can't Do
We would always like to help, but there are many frequently requested services that we are unable to perform, including: 

  • Provide information regarding U.S. visas or immigration benefits
  • Assist with travel, employment or real estate
  • Locate lost property
  • Pay personal debts for U.S. citizens
  • Authorize or pay for medical treatment
  • Prepare tax returns or translations
  • Issue or authenticate U.S. birth/marriage/death certificates
  • Issue U.S. police records
  • Provide security or law enforcement services (including fingerprinting) Renew or replace driver's licenses
  • Collect or forward mail/packages
  • Cash checks
  • Provide legal advice or intervene in judicial cases
  • Locate or provide information on U.S. citizens
  • Assist with Indian or U.S. residency or immigration issues, including Green Cards or acquisition of U.S. citizenship
  • Provide information on schools or businesses in the U.S. or India

Alien relinquishment of Permanent Resident Card (Green Card)

You may relinquish your Permanent Resident Card (Green Card) to the Consular Officer at the time of your non-immigrant visa interview by completing form  I-407 and signing it in the presence of the officer.  Please make a visa appointment at https://www.vfs-usa.co.in/USIndia/visaappointment.html. 

If you wish to relinquish your Permanent Resident Card (Green Card) and do not plan to apply for a non-immigrant visa, you can do so by scheduling an appointment with the American Citizens Services Unit here http://chennai.usconsulate.gov/notaries2.html (other services).  Please submit a completed form I-407 at the time of your visit to the Consulate.

There is no fee for this service. 

Questions?
Email:  chennaics@state.gov

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