Telecom Business Makes Money, Brings Peace

Nasra Malin is one of many entrepreneurs who recently attended the Presidential Summit on Entrepreneurship in Washington. She is co-founder and chief financial officer of NationLink Telecom, a phone company in Somalia.

Jennifer Bunting-Graden works as an associate attorney with a multinational law firm in Atlanta. She was born in Sierra Leone, where she is trying to set up a joint venture.

Nasra Malin

Nasra Malin

Nasra Malin:
I was one of six entrepreneurs who, in 1997, founded NationLink Telecom in Mogadishu, the capital of Somalia… and the center of violence in our country. We were not sure if we would survive, first because there were three established telecom companies and, second, because the security challenge was tremendous.

But we invested in the business hoping to make profits and bring stability to our country.

NationLink has become a major telecom operator in Somalia, offering wireless and fixed-line services to 300,000 customers. It employs 1,500 people. With two other companies, we formed Global Internet Company, to provide Internet access.

Still, the fast-growing telecom industry in Somalia is fiercely competitive — competitors are hostile at times. Also, in a country with no strong central authority, we must protect our business. We have more than 600 security people, which is not the ideal solution. We know that someone somewhere will try to extort money if we need work done. We usually pay, because if we fight them, someone may get killed and, at the end of the day, the work may still not be done.

As the only woman among company executives, I face unique challenges. (In Somalia, women are rarely in business circles; you hardly see them at the executive level.) I was prepared though, because, when young, I worked at my family’s businesses and learned to think independently. At NationLink, I have tried to achieve the same or better results than my male co-workers. I led a middle-management team with little difficulty. This helped me to bring more educated women into the company.

I and other successful women want to be role models. We hope girls and young women in schools and universities, seeing us succeed, dare to search for new opportunities and feel empowered to seize them.

Jennifer Bunting-Graden

Jennifer Bunting-Graden

Jennifer Bunting-Graden:
Ms. Malin and other founders of NationLink Telecom have it exactly right that entrepreneurship, investment and job opportunities within a community can serve as a catalyst for peace and development. NationLink is an example of the new breed of homegrown entrepreneurial ventures in developing countries, which not only seek profits, but also embrace the responsibility for driving the development of their respective economies. Although NationLink has a profit-making purpose, its business by its nature helps facilitate peace by creating jobs, providing access to information and improving the quality of life. And just by being there in the middle of a chaotic environment in which the company operates may provide some measure of stability.

But dealing with challenges of security and poor infrastructure in countries affected by conflicts is no small feat, and adds to business ventures the dimension unknown to entrepreneurs in our country. As Ms. Malin indicates, basic institutions and processes vital to the success of any business such as the rule of law are less often the norm in countries that lack stability.

Ms. Malin’s personal story of success in a male-dominated environment and the positive impact her career has had on other women in her country illustrate another value of homegrown entrepreneurship. Women generally form the backbone of society in developing countries, and it follows that developing countries will be successful when local women are given the opportunity to reach their full potential.

Talking Turkey, by Phone

Fatih Isbecer is one of many entrepreneurs coming to the Presidential Summit on Entrepreneurship from countries with sizeable Muslim populations, April 26-27. Isbecer is founder and chief executive of Pozitron, a wireless communications company, based in Turkey.

Elmira Bayrasli is director of partnerships, policy and outreach at Endeavor Global, a nonprofit that identifies and supports high-impact entrepreneurs in emerging markets.

Fatih Isbecer

Fatih Isbecer

Fatih Isbecer:
When I was at a high school in Daytona Beach, Florida, as an exchange student from Istanbul, I was filled with an entrepreneurial spirit and loaded with different tech ideas. The year was 1993, and the U.S.A. was experiencing a technology revolution. I felt that this change would eventually affect Turkey. A few years later, back in Turkey, with some classmates from Istanbul Technical University, I started a small business that focused on Web projects. It was a kind of techies’ playground from which I “graduated” to a more serious – but not less fun – business.

In 2000, I started Pozitron, an R&D-based firm that develops enterprise, networking and security software applications for other companies. It took me a while to bring together the executive team — experienced senior managers are in short supply in Turkey. Once I did have executives in place, I was able to focus on the mobile telecom industry and do what I do best, which is come up with innovative solutions. One of Pozitron’s first hits was a mobile-phone application for the country’s only official sports betting game – Iddaa. Since developing that, we’ve broken into international markets with mobile-phone banking applications developed for Turkey’s largest private bank – Türkiye İş Bankası. The applications allow users to transfer money, trade stocks, pay bills and check balances from anywhere in the world.

In 2007, I was selected a high-impact entrepreneur by Endeavor, a non-profit that identifies and supports influential entrepreneurs. A year later, Pozitron won the Global Business Plan Contest organized by the Harvard Business School for a plan that focused on an integrated, mobile-banking product. It was launching this application in the same month a large U.S.-based multi-national bank released its own version that gave me a huge satisfaction.

As more people are starting businesses or doing trade, mobile telephone communication has even a more significant role to play in helping them overcome obstacles and grow their enterprises. Brand new applications and services are emerging, including Pozitron’s mobile airline ticketing and check in. My ambition is to participate in shaping the future of this industry and, together with my Turkish friends and rivals, dispel the myth that the high-tech sector in Turkey doesn’t exist.

Elmira Bayrasli

Elmira Bayrasli

Elmira Bayrasli:
As the daughter of Turkish immigrants, I spent much of my childhood visiting Turkey. It was a place I didn’t want to go. There were many reasons for that, including rolling blackouts and no television. The most important was no telephones.

The telephone was important to me. That’s how I kept in touch with my mother and my father, who wasn’t able to stay with me for the duration of our summer-long trips. “I’ve got to go back to work,” he’d tell my teary five-year old self. “But I’ll call you, okay?”

Except he couldn’t call us. My grandmother, like most Turks, didn’t have a phone – not because she couldn’t afford one, but because Turkey’s infrastructure didn’t allow for it. Phone calls could only be made at the post office. Even then there was no guarantee of securing a working line. Thankfully that is no longer Turkey’s situation.

Today, Turks are creating technologies that have attracted world attention. Pozitron is one of those companies. And Fatih Isbecer is one of those entrepreneurs helping redefine entrepreneurship in Turkey.

With a highly educated work force and globally oriented citizenship, Turkey is home to promising young talent, a strategic geography and tremendous resources. Fatih Isbecer recognized it and started his own high-tech company. It worked not only to create jobs, but to inspire other Turks to see themselves as innovators. Turkey used to turn to the West for the latest technologies. Today Turkey is at the cutting edge, pioneering new solutions not only for Turks, but for the world as well.