Mission Statement
The mission of the Quality Assurance Division is to improve the
management performance level, accountability, and data reporting
of local public housing agencies participating in the Department's
voucher rental assistance and homeownership programs and to maximize
the cost and management effectiveness and efficiency of the programs.
Objectives
The objectives of the QAD, in support of its mission, are
- To act as advisor on all aspects of quality assurance for the
voucher programs, including HA performance, cost containment,
data integrity, and Departmental requirements;
- To conduct analytical reviews of HA operations to identify
programmatic errors, outdated administrative policies and procedures,
cost or financial management errors, and data integrity problems;
- To review statutory, regulatory and administrative policies
associated with Department programs to determine changes required
to foster improved program performance, accountability, cost-effectiveness
and greater service to the public;
- To develop and implement program corrective actions and improvements;
- To Implement all activities related to improving the quality
of operation of the assigned voucher programs at the Department
and the public housing agencies (PHAs;
- To Review PHA operations on a wide array of performance and
financial indicators, identify and recommended corrective actions
and ensures their implementation;
- To review and analyze data submitted to the Department on program
performance, use and costs; and analyze Department policies for
impact on the cost and efficiency of programs and recommends changes
as appropriate; and
- To analyze a variety of rental housing market data; and maintain
data on program costs and operations.
The scope of responsibility of the QAD encompasses tenant-based
Section 8 subsidy programs and the quality assurance of all PHA
financial management activities required for those programs. Additionally,
the QAD is responsible for providing technical assistance to HA
to ensure that Department financial reporting requirements are adhered
to.
Functions and Key Responsibilities
The QAD was established at the request of a Congressional bill
(see Division History) requiring HUD to
better monitor Section 8 spending and to be able to better control
future budget requirements.
Quality Control and Monitoring
- Validate Voucher Management System (VMS) data submissions;
- In the case of serious violations of compliance with the
VMS requirements, administer sanctions and/or partner with appropriate
entities (internal/external) to improve agency performance.
Departmental Support
- Provide technical assistance, manpower support, information
systems support, and oversight of HUDs programs related to assisting
families affected by disasters.
Assist Headquarters staff in developing program policies and
procedures affecting financial operations
With a staff of approximately 60 persons located throughout the
USA, the QAD
- Carries out HUD's mission in improving the management performance
level, accountability, and data reporting of local agencies
participating in the Section 8 voucher rental assistance and
homeownership programs;
- Analytical review of housing authority operations to identify
programmatic errors, inappropriate administrative policies and
procedures, cost or financial management errors, and data integrity
problems;
- Perform complex remote and on-site monitoring reviews (Voucher
Management System Data Integrity Reviews, Rent Reasonableness
Reviews, Rental Integrity Monitoring Reviews) and analysis of
housing authority policies, procedures, and practices related
to the Section 8 Program;
- Prepares complex monitoring reports, including statistical,
programmatic and administrative information, evaluations, and
strategies on housing authority performance and program issues;
and
- Recommends appropriate corrective actions to complex operational
problems and oversees recommended changes.