Embassy of the United States Ottawa, Canada

• In Case of Emergency
• Address
• Hours
• Schedule An Appointment
• Visa Services
• Security Notice
• Attorneys
  

In Case of Emergency

If you are an American citizen with an afterhours emergency, please call 403-266-8962 and press "0" for assistance.

For emergency assistance outside of the Calgary consular district (AB, SK, MB and NWT), please use the link to the consular office in Canada closest to your location.

Note: An Appointment is required for all non-emergency American Citizen Services.

Lost or stolen U.S. passports can be reported by faxing form DS-64 to 403-263-2241.

Address

615 Macleod Trail, S.E.
Suite 1000
Calgary, Alberta
T2G 4T8

Phone: (403) 266-8962
Fax (general): (403) 264-6630
Fax (Consular Section): (403) 263-2241
Website

Hours

The American Citizen Services Section is open the public on most weekdays from 8:30 AM to 12 Noon. The Consular Section will be closed to the public on the third Thursday of each month beginning on January 24, 2013.

Please note that appointments are required for all non-emergency citizen services.

Schedule An Appointment for U.S. Citizen Services

Appointments for passport books or card applications can be booked through the State Department's Bureau of Consular Affairs site.

Appointments for consular reports of births abroad or adult citizenship claims can be booked through the State Department's Bureau of Consular Affairs site.

To schedule an appointment for notarial, social security, IRS and other consular services, consult the Calgary Consular Section's online calendar.

Appointments to file I-407 forms can be booked through the Calgary Consular Section's online calendar.

Visa Services

All visa interviews at the U.S. Consulate General in Calgary are handled on an appointment basis only. Individuals seeking general information about U.S. visas or needing to schedule a visa appointment may do so online at through the U.S. Visa Services website, or by calling (403) 800-1194 (calling from the Calgary area), or (703) 439-2319 (from elsewhere in Canada or in the United States). There are no service fees or toll charges for using the online or telephone services beyond standard applicable data and phone connection fees. An online visa application must be completed and required visa application fees must be paid before an appointment can be scheduled. For more information on the nonimmigrant visa appointment system, please consult the relevant section of this website.

Security Notice

All visitors must follow certain security procedures when visiting the U.S. Embassy or its Consulates. Any visitor who declines to be screened by U.S. Consulate security personnel will be prohibited from entering the Consulate.

Consular-Related Visitors

The following persons may accompany a visa applicant during Consular-related visits:

• Interpreter: Applicants may bring one interpreter if they do not speak English well enough to participate in an interview.
  
  Note: The working language of the U.S. government is English. The applicant is responsible for providing a translator for any language other than English, even if that language is an official language of Canada, i.e. French.
• Special Needs Visitors: Applicants may bring one person to help if they are elderly, disabled, or if the applicant is a minor child applying for a visa.
• Attorney: Attorneys will not be permitted to accompany clients into the waiting room or at their interviews.

Due to waiting room size, the large volume of applicants and the time required to screen consular clients, other accompanying persons cannot be admitted to the waiting room. Drivers, friends, and extra relatives must wait outside or return to meet the applicant after the interview has been completed - with the exception of applicants with children.

Attorneys

A list of attorneys in the Calgary consular district is available from the Consular Section (134KB PDF).