Lisa Nelson

Author's details

Name: Lisa Nelson
Date registered: November 30, 2011
Jabber / Google Talk: lnelson

Biography

Lisa Nelson is the manager for the DigitalGov Blog in GSA's Center for Excellence in Digital Government.

Latest posts

  1. “Think-Aloud” Protocol Can Influence Results of Usability Testing — February 8, 2013
  2. Mobile Gov & the Digital Government Strategy Wikithon — January 30, 2013
  3. Mobile Search Increases in 2012 — January 23, 2013
  4. What We are Reading: Social Media — January 22, 2013
  5. Mobile Gov Opportunities and the Digital Gov Strategy — January 16, 2013

Author's posts listings

Feb
08

“Think-Aloud” Protocol Can Influence Results of Usability Testing

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usability.jpg 2

A common practice in usability testing is to ask individual test participants to describe what they are doing as they complete the tasks in a test scenario. The “Think-Aloud” protocol, or method, asks test participants to maintain a running commentary about what they are doing and why. By analyzing verbal feedback from test participants, usability professionals gain valuable information …

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Jan
30

Mobile Gov & the Digital Government Strategy Wikithon

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wikithon 5

Reblogged from the Mobile Gov Blog. Have a question about Mobile Gov? Want to help improve Mobile Gov efforts? This Thursday’s Mobile Gov Wikithon from 2-4 in downtown D.C. will offer you the chance to meet Mobile Gov innovators and get tips on mobile product ideation and improvements to your current and future mobile products. …

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Jan
23

Mobile Search Increases in 2012

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Mobile search

Reblogged from the  Mobile Gov Blog. Last week Rimm-Kaufman Group published its new Digital Marketing Report (free download with your email address), which covers the fourth quarter of 2012. They found a staggering increase in the use of mobile search. Specific findings include: Nearly 20% of organic search and direct visits were mobile in Q4. …

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Jan
22

What We are Reading: Social Media

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Mobile devices have a number of applications and tools that agencies can use to engage citizens.

Another great roundup of social media articles for  the week of  January 14, 2013. SMI: Eight ways to encourage content engagement  In a bid to better understand what makes consumers like and engage with content, MIT Sloan’s Management Review studied 98 global brands and more than 1,000 wall posts and has identified eight key actions to …

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Jan
16

Mobile Gov Opportunities and the Digital Gov Strategy

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wikithon 5

Come hear how agencies agencies are using the Digital Government Strategy to make government anytime, anywhere on any device! On January 24 at 11.am., DigitalGov University will host a webinar, Mobile Gov Opportunities and the Digital Strategy, where agencies will show how they are implementing the Digital Government Strategy with their Mobile Gov efforts. The event will highlight …

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