Embassy of the United States Ottawa, Canada

• In Case of Emergency
• Address
• Hours
• Holidays
• Location
• Book An Appointment
• Security Notice
• Mailing Addresses
• Phone
• Fax
• E-mail Addresses

In Case of Emergency

If you are an American citizen with an afterhours emergency, please call (514) 981-5059 for assistance.

Address

1155 rue St-Alexandre (Map)

Hours

The Consulate General is open from 8:15 a.m. to 5:00 p.m. Monday-Friday, except for U.S. and Canadian holidays.

Please note the American Citizen Services (ACS) office is open to the public Monday to Friday from 8:30 AM to 12:00 PM and Wednesday afternoon from 2:00-3:00 PM.

Holidays

The Consulate is closed on all major American and Canadian holidays, including Saint-Jean-Baptiste Day. For a complete list of closure dates, please consult our main Embassy website.

Location

All visitors, with or without an appointment, must present themselves at 1155 St. Alexandre Street (just north of René-Lévesque Boulevard) and identify themselves to a security guard. From there, they will be directed to the appropriate office.

Security Notice

All visitors to U.S. Consulate Montréal must follow certain security procedures. Any visitor who declines to be screened by U.S. Consulate security personnel will be prohibited from entering the Consulate.

Mailing Address

Mailing Address (within Canada)
U.S. Consulate General
315 Place d'Youville, Suite 500
Montréal, Québec
H2Y 0A4

Mailing Address (from United States)
US CONGEN
P.O. Box 847
Champlain, NY
12919-0847
NOTE: Domestic U.S. postage rates apply. Please note that this address does not accept UPS or courier deliveries.

If you are sending the Consulate mail, for quicker service please mark the envelope to the attention of the appropriate department, such as the Office of Consular Affairs or Public Affairs.

Phone

Phone (General): 514-398-9695
Phone (Emergency): 514-981-5059

Fax

514-398-9748 - American Citizen Services only (faxes for visa services will not be received)

E-mail Addresses

American Citizen Services, including passports, reports of births and general information: montreal-ACS@state.gov

Question regarding non-immigrant visa applications:
montreal-niv@state.gov

Questions related to immigrant/diversity/fiancé visa applications must be sent through our Public Inquiry Form available on the U.S. Embassy in Canada website.

The Visa Unit is not able to accept communication by facsimile machine or telephone, but we will review and reply to online inquiries in the order they are received.

If you are a member of the media or have a question related to cultural or public affairs: usconsulatemtl@state.gov

NOTE: Appointments cannot be set up through e-mail. If you are an American Citizen, please set up your appointment through the State Department ACS scheduling tool. If you require an appointment for visa services, please set up an appointment through the U.S. Visa Service.