Improve the Timeliness and Quality of the Disability Process

SSA is facing a considerable increase in initial and reconsideration disability claims, resulting in a significant backlog. In April 2010, the Commissioner testified that SSA’s plan is to reduce the initial claims backlog to a pre-recession level by 2014.

Review the following reports that address our efforts to reduce this backlog and improve the timeliness and quality of the disability process.