The Office of Personnel Management's (OPM) Ombudsman can only assist with issues under the purview of OPM. For example, we cannot assist with Social Security or Thrift Savings Program matters, as those issues must be addressed by the Social Security Administration or the Office of Thrift Supervision, respectively. OPM's Contact Us page includes a list of resources that are often associated with Federal benefit or human resource management programs.
General Contact Information
- Email
- OMBUDS@opm.gov
- Phone
- 202-606-3132
TTY: 1-800-877-8339 - Fax
- 202-606-0304
- Mailing Address
- Ombudsman
Executive Secretariat and Ombudsman
United States Office of Personnel Management
Room 5450
1900 E Street, NW
Washington, DC 20415