The FOIA Ombudsman

Those of us in the FOIA and Privacy fields have long desired to “professionalize” the Government information access field. Traditionally, FOIA and Privacy professionals in the Federal government have had no consistent job titles or descriptions and no clear career path; instead, agencies have taken a patchwork approach, squeezing FOIA and Privacy professionals into sometimes [...]

In the course of our work as the FOIA Ombudsman, we regularly hear from agencies and requesters about FOIA practices that work well. We also hear about practices that don’t work as well. Too often, such problems result in legal action by requesters. We have observed that the following agency practices can be “litigation invitations”: [...]

This week, after a year in the works, OGIS launched our new website and case management system, the OGIS Access System (OAS). Our excitement over the completion of this process isn’t just sky high — we’re literally in the cloud. The new OAS will manage more effectively and efficiently the requests for assistance that FOIA [...]

Since OGIS opened in 2009, we’ve noticed that some FOIA Public Liaisons (FPLs) are not entirely clear about their role. The job title, created by Executive Order 13392 in December 2005, was codified in the OPEN Government Act of 2007, (5 U.S.C. § 552 (a)(6)(B)(ii) and (l)). One provision says that FPL’s are responsible for [...]