The NCOALink Product is a secure dataset of approximately 160 million permanent change-of-address (COA) records consisting of the names and addresses of individuals, families and businesses who have filed a change-of-address with the USPS®. Developed with secure data store Important Links technology to increase security of postal customer data and protect the privacy of this information, the NCOALink Product enables mailers to process mailing lists and update lists with new addresses prior to mailing. The NCOALink Product can be integrated into mailers’ in-house computer systems to provide services or use internally. The use of the NCOALink Product is only available through licenses from the USPS. There are six (6) licensing categories.
* The initial licensing year is prorated. What’s next?
All of these documents are available on the RIBBS website. Upon completion of these documents, the appropriate license must be executed, including the payment of licensing fees. If you have questions regarding the licensing and certification process, please call the Move Update Support Department at 1-800-589-5766. |
On the Move The National Customer Support Center (NCSC) is moving its office location. Starting Dec. 1, the new address for the NCSC will be: NATIONAL CUSTOMER SUPPORT CENTER The NCSC works closely with the mailing industry, vendors and internal postal customers to improve address quality. The USPS headquarters office of Address Management also is located at the NCSC. Numerous USPS publications, forms, brochures, etc. currently provide the existing address for the NCSC – all of which will need to be updated, including those on usps.com and other postal websites. Telephone numbers for all NCSC personnel and program support groups will remain the same. |
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