How It Works
Shipments are intercepted at the initial destination delivery unit and redirected by request of the shipper.
First, use the Track & Confirm tool to get the tracking information of your mailpiece. If your mailpiece hasn’t been delivered or released for delivery, you can request USPS Package Intercept service.
Check the delivery status of your package ›
If you’re a commercial customer, you can request that your domestic mailpiece be redirected back to the sender, to a new address, or to a Post Office™ as Hold For Pickup service by registering at the Business Customer Gateway and submitting your request online.
Get Started Now ›
If you’re a retail customer, you can have your domestic mailpiece redirected back to the sender by submitting a PS Form 1509, Sender’s Request for USPS Package Intercept Service, at any Post Office location.
Download a Sender's Request form ›
Requirements
- USPS Package Intercept service is only available for domestic mailing services*, including Express Mail®, Priority Mail®, First-Class Mail®, First-Class Package Service™, Parcel Select®, and Package Services shipment or parcel.
- Only packages, letters, and flats with a barcode can be intercepted.
- Packages should measure no more than 108 inches in length and girth combined.
- USPS Package Intercept is not available for nonmailable items or a mailpiece that has surface-only transportation markings, such as Label 127, Surface Mail Only, or bears other hazardous materials markings, such as Consumer Commodity ORM-D.
- A USPS Package Intercept fee applies for all requests.
Get Package Intercept price information ›
- All intercepted mailpieces are redirected as Priority Mail and pay the Priority Mail postage, except when the item was originally sent using Express Mail®, Priority Mail, or First-Class Mail®.
Commercial customers can also purchase additional services, like Adult Signature Required, Adult Signature Restricted Delivery, Signature Confirmation, and Insurance, when intercepting a mailpiece.
Add Insurance & Extra Services ›
Download pricing information CSV
*Exceptions apply to Periodicals and Standard Mail®
