The Partnership for Public Service published a report on how government agencies “can best use social media to deliver vital services, fulfill their mission and broaden how they engage with the American public.” #ConnectedGov: Engaging Stakeholders in the Digital Age, presents case studies on how social media is being employed at several federal agencies and a …
Tag Archive: public engagement
Jun
22
Research Roundup: Customer Service, e-Books, Networks
The Rise of Asian Americans (06/19/2012) Asian Americans are the highest-income, best-educated and fastest-growing racial group in the United States. They are more satisfied than the general public with their lives, finances and the direction of the country, according to a survey by the Pew Research Center. Lessons in Designing Collaborative Networks (06/15/2012) A practical …
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