Eisenhower Army Medical Center
Magnifying Glass
Current DDEAMC Heat Conditions
Like us on FacebookExternal Link - Opens in New Window
Link to Eisenhower Army Medical Center's Interactive Customer Evaluation siteExternal Link - Opens in New Window
iSalute Link
DDEAMC NEWS

February 1, 2012
TRICARE Drug Co-Pay Hike on Horizon

Some TRICARE beneficiaries will pay higher co-pays for prescription drugs beginning Feb. 1

Those affected will pay anywhere from $4 to $19 more for brand name and non-formulary medications that are not filled at military clinics or hospitals. The fiscal 2013 Defense Authorization Act mandated the increases, but it could have been worse. Congress decided to reject the Obama administration's proposal that would have doubled and tripled what beneficiaries spend on pharmacy drug co-payments.

The co-payments for generic drugs filled at the pharmacy remains $5. There is no co-pay when generic prescriptions are obtained through home delivery or mail-order.

The law also caps pharmacy co-pays beginning in 2014 so that such fees are in line with the annual retiree cost-of-living adjustment. The costs associated with the modest fee increases would be offset by a five-year pilot program requiring TRICARE for Life recipients to obtain maintenance drug refills through the mail, which is cheaper than obtaining them through retail pharmacies.

Here's the breakdown:

  • $13: The amount affected beneficiaries will pay for a three-month supply of brand-name drugs obtained through home delivery, up from $9.
  • $17: The co-pay for a month-supply of brand-name drugs purchased at a retail pharmacy, up from $12.
  • $43: The new co-pay for a three-month supply of non-formulary medications filled through the mail, up from $25.
  • $44: The amount beneficiaries will pay now for a three-month supply of non-formulary medications purchased at a pharmacy, up from $25.
Go to TRICARE's web page on pharmacy costs at http://www.tricare.mil/pharmacycostsExternal Link - Opens in New Window for more information.


February 1, 2012

As of October 1, 2013, TRICARE Prime will no longer be available to beneficiaries living in certain areas in the United States. Prime Service Areas (PSAs) are geographic areas where TRICARE Prime is offered. PSAs were created to ensure medical readiness of the active duty force by augmenting the capability and capacity of military hospitals and clinics. The affected PSAs are not close to existing military hospitals or clinics and have never augmented care around military hospitals or clinics or Base Realignment and Closure (BRAC) locations.

If you live in an area affected by the PSA changes, you will be notified by mail. Your letter will include information about your remaining TRICARE health care options as well as where to get more information. Your TRICARE Prime benefit will remain available through the end of September as long as your enrollment fees are paid, you do not disenroll early or lose eligibility.

We want to assure you that elimination of any PSAs will not change the TRICARE benefit for our active duty service members or their families currently living in these locations and enrolled in Prime. They will remain enrolled in Prime, ensuring their access to care and out-of-pocket costs do not change.

Even if TRICARE Prime is no longer available where you live, you will still be able to use the highly-rated TRICARE Standard and ExtraExternal Link - Opens in New Window option. TRICARE Standard and Extra is a convenient option that has no enrollment fees and offers the freedom to see any TRICARE-authorized provider for routine or specialty care. An assigned primary care manager (PCM) is not required, and cost shares for a wide range of preventive medical services have been eliminated. With TRICARE Extra, you choose hospitals and providers within the TRICARE network, where available, and pay a lower cost share.

Why the Change?

The Department of Defense (DoD) has planned to make PSA reductions since 2007, when proposals were requested for the next generation of TRICARE contracts (known as T-3). Bidders for the three U.S. regional contracts were only required to establish PSAs around military hospitals or clinics and in areas that lost military hospitals or clinics due to BRAC decisions.

Although PSA reductions under T-3 were intended to take place simultaneously, contract delays in all three U.S. regions resulted in a staggered transition. DoD senior leadership determined that existing PSAs be kept in place until all regions could fully transition to T-3. The North Region transitioned in April 2011 and the South Region followed in April 2012. The West Region will be the final region to transition under a new contractor on April 1, 2013.

In recognition of the need for beneficiaries to plan for critical health care decisions, PSAs will be continued in all regions until October 1, 2013, to coincide with the deadline for annual TRICARE Prime enrollments and fee adjustments.

What areas are affected?

TRICARE will soon offer a ZIP code lookup tool that will help you find out if you live in an area that is affected. Sign up now to receive e-mail alertsExternal Link - Opens in New Window about this topic and to learn when the ZIP code lookup tool becomes available.

What does the Change Mean to Me?

Active Duty Service Members

Active duty service members, including activated National Guard and Reserve members, will not be affected by PSA reductions. They will remain enrolled in TRICARE Prime or TRICARE Prime Remote, as appropriate.

Active Duty Family Members

Active duty family members enrolled in TRICARE Prime in affected PSAs will remain in TRICARE Prime as long as they are in the same location and eligible. As always, active duty family members also have the option of using the highly-rated TRICARE Standard and ExtraExternal Link - Opens in New Window health Plan option.

Retirees and Dependents

Retirees and their family members enrolled in TRICARE Prime in the affected PSAs may be able to reenroll in TRICARE Prime at a military hospital or clinic or with a primary care manager in a remaining PSA. They must fill out a new TRICARE Prime Enrollment, Disenrollment, and Primary Care Manager (PCM) Change Form (DD Form 2876) and sign Section V waiving their drive-time standards. Beneficiaries should be aware that waiving drive-time standards may require them to drive long distances for primary and specialty care. Those who do not reenroll in TRICARE Prime can use TRICARE Standard and ExtraExternal Link - Opens in New Window, which is consistently rated highly in beneficiary surveys. TRICARE Standard is the basic entitlement by law.

Survivors

If you are a surviving spouse of a deceased active duty service member, how your coverage may change depends on your survivor status.

  • If you are a "transitional survivor" (first three years following sponsor’s death) then you will remain in TRICARE Prime as long as you continue to live in the same location and remain eligible for TRICARE. If you move, you may need to transfer your coverage to another Prime option or use the highly-rated TRICARE Standard and ExtraExternal Link - Opens in New Window health plan option.
  • After three years, you are no longer considered a transitional survivor and your current TRICARE Prime enrollment will end, but you may be able to reenroll in TRICARE Prime at a military hospital or clinic or with a network primary care manager in a remaining PSA by waiving your TRICARE Prime access standards. To see if you can:
  • Fill out a new TRICARE Prime Enrollment, Disenrollment, and Primary Care Manager (PCM) Change Form (DD Form 2876)
  • Sign Section V waiving your drive-time standards. Please note that waiving your drive-time standards may require you to drive long distances for primary and specialty care.
  • If you do not reenroll in TRICARE Prime, you can use the highly-rated TRICARE Standard and ExtraExternal Link - Opens in New Window health plan option. You may also enroll in the US Family Health PlanExternal Link - Opens in New Window if it’s offered where you live.
Surviving children are always considered "transitional survivors." They are treated like active duty family members and can remain enrolled in TRICARE Prime (as long as they continue to live in the same location) until they otherwise lose eligibility for TRICARE.

The coverage for surviving spouses and children together with their differences can be difficult to understand. Please contact your regional contractor or a Beneficiary Counseling and Assistance CoordinatorExternal Link - Opens in New Window for help understanding how these changes will affect you.

Beneficiaries Enrolled in the TRICARE Young Adult (TYA)-Prime Option

Young adults whose sponsors are active duty service members will not be affected. Other young adults with TYA Prime in the affected PSAs may be able to waive their drive-time standards and fill out a new TRICARE Young Adult Application (DD Form 2947) to reenroll in TYA Prime at an military hospitals or clinics or with a primary care manager in a remaining PSA. Those who do not reenroll in TYA Prime can purchase coverage under TYA Standard, which is $152 monthly, compared with $176 for TYA Prime.

Affected beneficiaries may also have the option to enroll in the US Family Health PlanExternal Link - Opens in New Window, a TRICARE Prime managed care option available through networks of not-for-profit health care systems in six areas of the United States.

Beneficiaries Using Other Plans

Those who already use TRICARE for Life, TRICARE Reserve Select, TRICARE Retired Reserve, or TRICARE Standard and Extra will not be affected.


December 19, 2012
DWIGHT D. EISENHOWER ARMY MEDICAL CENTER RENOVATION UPDATES

Our Mission is to provide World Class comprehensive and compassionate care to our Nation’s Warriors, their Families, retirees and all other directed beneficiaries, while maintaining unit and personal readiness to meet the demands of our Nation

We continue to improve and enhance facilities for our beneficiaries. The following updates are provided for your awareness:

ORTHOPAEDIC AND PODIATRY CLINIC MOVE

On December 17, 2012, the Orthopaedic and Podiatry Clinics moved back into their newly renovated space on the second floor of the hospital.

If you have any questions please contact the Orthopaedic and Podiatry Clinics at (706) 787-6159 / 787-6158.

Effective January 7, 2013, the pharmacy will undergo renovations lasting approximately six months. During this time, the pharmacy will remain open in its current location but be operating in a limited workspace. What this means is that we will be unable to utilize the current window system to process your prescriptions.
								All prescriptions will be filled on a drop-off/pick up basis.
								1. Fill out the blue drop-off request card (available at Pharmacy Concierge desk).
								Prescription Request Form
								*REQUESTS MUST BE MADE BY 4:00 PM FOR SAME DAY SERVICE.*
								Date/Time
								15 JAN 2013 08:30AM
								Last 4 of Sponsor’s SSN:
								1234
								Contact Phone Number:
								706-122-3502__
								Prescriptions will be ready two (2) hours after date/time stamped on ticket. Present
								Patient Name / Date of Birth
								Sally Soldier
								1 Jan 1990
								this coupon to the concierge at
								your convenience within the next 7 business days. You will receive a ticket to pick-up your
								Medications requested (if known) OR provider seen:
								completed prescriptions.
								*Prescriptions dropped off
								Lisinopril
								saw Dr. McGillicuddy in Family practice_
								after 4:00 PM may be picked up the following day after 9:00 AM.
								2. Give to personnel at concierge desk. It will be quickly screened by pharmacy and concierge personnel and given a date/time stamp. You will receive a timed receipt (after business hours, place card in drop box). Your prescriptions will be filled and ready for pick-up after a two (2) hour processing time.
								3. Prescriptions dropped off after 4:00 PM Monday - Friday or after 2:00 PM Saturdays will not be ready until after 9:00 AM the following business day.
								Ready to pick-up your medications? Prescriptions will be ready after 2 hours and must be picked-up within 7 business days. You can return anytime during normal business hours to pick-up. If you choose to wait, please keep in mind that the waiting area is also being renovated during this time, and seating may be limited.
								1. Go to concierge desk with your timed receipt. They will give you a numbered ticket. *Note: all priority categories will be eliminated. Wait time should be only approximately 10-20 minutes.
								2. Wait for your number to be called, and present your ID card and ticket to the staff at the
								window. Your completed prescriptions will be ready for pick-up.
								Operations at the PX Refill pharmacy will remain unchanged.
								Feel free to contact the pharmacy staff if you have any questions/concerns.
								DDEAMC Outpatient Pharmacy
								Phone: (706)-787-8033
								Hours: Monday - Friday—8:00 AM—6:00 PM; Saturday 8:00AM—4:00PM Closed Sundays and Federal Holidays


Oct 1, 2012
DDEAMC Holiday Observances
Oct 5, 2012 Training Holiday
Oct 8, 2012 Columbus Day
Nov 9, 2012 Training Holiday
Nov 12, 2012 Veterans Day
Nov 22, 2012 Thanksgiving Day
Nov 23, 2012 Training Holiday
Dec 24, 2012 Training Holiday
Dec 25, 2012 Christmas Day
Dec 31 2012 Training Holiday
Jan 1, 2013 New Year's Day
Jan 18, 2013 Training Holiday
Jan 21, 2013 Martin Luther King Jr. Day
Feb 15, 2013 Training Holiday
Feb 18, 2013 Presidents' Day
May 24, 2013 Training Holiday
May 27, 2013 Memorial Day
Jul 4, 2013 Independence Day
Jul 5, 2013 Training Holiday
Aug 30, 2013 Training Holiday
Sep 2, 2013 Labor Day

DDEAMC Outpatient Pharmacy Holiday Hours
Closed on all Federal holidays.
Training holiday hours: 8 a.m. - 4 p.m.

DDEAMC PX Refill Pharmacy
Closed on all Federal holidays.
Training holiday hours: 9 a.m. - 4 p.m.

June 26, 2012
TRICARE Prime Payment Increase for FY 2013

Effective October 1, 2012, the enrollment fee for TRICARE Prime will increase as displayed below. Beneficiaries will begin receiving notices from Billing and Enrollment toward the end of August, but many will soon learn of the fee increase from other TRICARE Management Activity (TMA) sources. In addition, a notice will appear on Humana-Military.com during the first week in July, and an article will be included in the November Beneficiary Newsletter.

Coverage Type Annual Quarterly Monthly
Single $269.28 $67.32 $22.44
Family $538.56 $134.64 $44.88

Beneficiaries Affected

  • TRICARE Prime retired
  • US Family Health Plan enrollees (USFHP)

Fee Increase Exceptions
Fees for currently enrolled survivors of active duty deceased sponsors and uniformed services medically retired service members and their dependents are frozen at their current fee amounts (FY 2011 or FY 2012). The fees for all Active Duty Survivors and Medically Retired remain �frozen� at the rate in effect when they were classified and enrolled as long as the policy remains active. (Beneficiaries in these two categories who enroll on or after October 1, 2012 will pay the FY 2013 fee amount.)

Beneficiaries who had been enrolled prior to October 1, 2011 did not experience an increase for FY 2012. As a consequence, the FY 2013 payment increase will be the first increase for those beneficiaries since the beginning of the TRICARE contract.

Possible Additional Increase for FY 2013
TMA calculated the FY 2013 enrollment fee amounts based on current law. These amounts could change when Congress passes the final FY 2013 budget.

Key Beneficiary Message
In case the enrollment fees are increased, TMA recommends that beneficiaries pay the fees either monthly or quarterly. If the fees are changed, the amounts and effective date will be announced using all available media and at www.tricare.mil/costs External Link - Opens in New Window.


Feb 3, 2012
TSG's MHS Plenary Video - Injury to Recovery


Nov, 7 2011
Update from TRICARE Management Activity:

On September 14, 2011, Science Applications International Corporation (SAIC) reported a data breach involving personally identifiable and protected health information (PII/PHI) impacting an estimated 4.9 million military clinic and hospital patients. The information was contained on backup tapes from an electronic health care record used in the Military Health System (MHS) to capture patient data from 1992 through September 7, 2011, and may include Social Security numbers, addresses and phone numbers, and some personal health data such as clinical notes, laboratory tests and prescriptions. There is no financial data, such as credit card or bank account information, on the backup tapes.

The risk of harm to patients is judged to be low despite the data elements involved since retrieving the data on the tapes would require knowledge of and access to specific hardware and software and knowledge of the system and data structure. Considering the totality of the circumstances, the Assistant Secretary of Defense (Health Affairs) determined that potentially impacted persons or households will be individually notified of this incident by letter. SAIC will begin mailing these letters in early November and it will take approximately three weeks for all letters to be delivered. In the interim, the TRICARE Management Activity (TMA) will continually update this general announcement to keep everyone aware of the situation.

FAQs and news releases are posted on the front page of www.tricare.mil External Link - Opens in New Window under the news section. Direct link is www.tricare.mil/breach External Link - Opens in New Window.


Nov 7, 2011
Risk to Patients from Data Breach Met with Proactive Response

A loss of computer tapes by Science Applications International Corporation (SAIC) may have placed TRICARE patient data at risk. There is no evidence that any of the data has actually been accessed by a third party, and analysis shows the chance any data was actually compromised is low, but proactive measures are being taken to ensure that potentially affected patients are kept informed and protected.

SAIC is a contractor for the TRICARE Management Activity. On September 14, TMA learned that an SAIC employee reported that on September 12 computer tapes containing personally identifiable and protected health information (PII/PHI) of 4.9 million military clinic and hospital patients in Texas, or those patients who had laboratory exams sent to the military hospitals in Texas, were stolen. The data contained on the tapes may include names, Social Security numbers, addresses and phone numbers, and some personal health data such as clinical notes, laboratory tests and prescriptions. There is no financial data, such as credit card or bank account information, on the backup tapes.

"We take this incident very seriously," said Brigadier General W. Bryan Gamble, TMA deputy director. "The risk to our patients is low, but the Department of Defense is taking steps to keep affected patients informed and protected."

TMA has directed SAIC to provide one year of credit monitoring and restoration services to patients who express concern about their credit. SAIC will also conduct analysis of all available data to help TMA determine if identity theft occurs due to the data breach.

"These measures exceed the industry standard to protect against the risk of identity theft," Gamble said. "We take very seriously our responsibility to offer patients peace of mind that their credit and quality of life will be unaffected by this breach."

The risk of harm is judged to be low despite the sensitive data involved. Retrieving data from the tapes requires knowledge of and access to specific hardware and software and knowledge of the system and data structure. However, as a standard practice individuals may protect their personal information by taking the steps suggested by the Federal Trade Commission at: http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt04.shtm External Link - Opens in New Window.

Concerned patients may contact the SAIC Incident Response Call Center, Monday through Friday, 9 a.m. to 6 p.m. Eastern Time, at (855) 366-0140 (toll free) for United States callers and (952) 556-8312 (collect) internationally.