Global Express Guaranteed™
Service Guide
Table of Contents
SERVICE DESCRIPTION
PARTICIPATING LOCATIONS
COUNTRIES SERVED
SIZES AND WEIGHTS
DIMENSIONAL WEIGHT (DIM)
ALLOWABLE CONTENTS
INSURANCE
PACKAGING
P.O. BOXES
APOs, FPOs and DPOs
DUTIES AND TAXES
CUSTOMER SERVICE
LOSS OR DAMAGE CLAIMS
UNDELIVERABLE SHIPMENTS
PICKUP SERVICE
STANDARD PROHIBITED AND RESTRICTED ITEMS
USPS® GLOBAL EXPRESS GUARANTEED® AIR WAYBILL (SHIPPING LABEL) (PS FORM 11FGG1)
HOW TO TRANSFER INFORMATION FROM AIR WAYBILL (Shipping Label) TO COMMERCIAL INVOICE
COMMERCIAL INVOICE (PS FORM 6182)
POSTAGE AND FEES
MONEY-BACK GUARANTEE
SUMMARY OF OUR TERMS AND CONDITIONS
COUNTRY LISTING AND PRICE GROUP - EXHIBIT I
COUNTRIES NOT SERVED
COUNTRIES WITH DOCUMENT SERVICE ONLY
COUNTRY LIST FOR PRICE GROUPS
PRICES BY PRICE GROUP EXHIBIT II
COUNTRIES THAT REQUIRE POSTAL CODES FOR GLOBAL EXPRESS GUARANTEED SHIPMENTS
COUNTRIES THAT ACCEPT P.O. BOX ADDRESSES FOR GLOBAL EXPRESS GUARANTEED SERVICE