Nov
07
Audience feedback was the driving force for improvements and changes to the USA.gov blog. Through comments in our customer satisfaction survey, we learned that some of our visitors had a hard time differentiating between the main USA.gov website and the USA.gov blog, and they didn’t know how to navigate between them. When originally launching the …
Oct
05
The new Wake County, NC website went live this week. Instead of relying on traditional communication methods to get the word out, we opted to create a comprehensive online media kit for the media and our citizens. The crown jewel was a spiffy infographic that brings some of the facts about the site into a …
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