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Human Resources Division (HRD) - Mission

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HRD Mission

The mission of MRP Human Resources (HR) Division is to provide quality HR products and services that enhance our customers’ ability to fulfill their mission.

HRD Vision

The vision of MRP Human Resources Division is to be an HR center of excellence for our employees, customers, stakeholders and the communities we serve.  We continue to seek and implement innovative approaches that are models for the Department and the Government as a whole.

HRD Values

The values of MRP Human Resources Division are: 

 

Excellence

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HRD Employees earn respect through the knowledge, skills, abilities, integrity, and work ethic we bring to our jobs every day. HRD Employees earn respect through the knowledge, skills, abilities, integrity, and work ethic we bring to our jobs every day.

  • Providing prompt, courteous, knowledgeable, and respectful service
  • Following through on commitments made to customers and to each other
  • Seeking opportunities for continual learning which enhances our ability to provide excellence

Professionalism

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HRD Employees are professional and provide quality and responsive service to our customers and to each other.

  • Saying what we mean, meaning what we say, and following through on everything we say we will do
  • Respecting the confidentiality entrusted to us
  • Treating each other and our customers, fairly and with respect
  • Providing accurate and up to date information to our customers and applying rules and regulations consistently

Customer Service

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HRD employees believe that our first responsibility is to our customers. We take our commitment to the American public very seriously and believe in delivering the highest quality products and services.

  • Anticipating, understanding, and responding to customer needs in a timely and effective manner
  • Providing consultative services which offer alternatives and options
  • Ensuring that HRD providers are reliable and available to all customers no matter the size of their program or their geographic location

Diversity & Inclusion

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HRD employees create an environment that fosters respect, fairness, and opportunities for personal and professional growth.

  • Embracing cultural differences, acknowledging the dignity of all individuals and maintaining a work environment that respects diverse traditions, heritages and experiences
  • Treating each other in a fair and consistent manner and making informed decisions without favoritism or prejudice
  • Supporting one another, working cooperatively, respecting each another's views, and striving to create an enjoyable and fun work environment


Last Modified: August 17, 2012

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