Search for Materials
Purchasing SRMs
How to Order an SRM
- Find your SRM on the web at http://www.nist.gov/srm - By number search
- To order online, once you find the SRM you need, click on the Add Material to Cart button. You will be asked to sign in to your account or create a new account.
- To order by phone, call 301 975-2200
- To order by fax, dial 301 948-3730
- By keyword search
- By searching the Order Request System by category
Ordering Information
Out-of-Stock Materials Terms and Conditions |
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Shipments: | |
Domestic International Restricted Rush |
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Documentation |
Orders for out-of-stock SRMs/RMs are generally filled with the renewal reference materials if available; otherwise, the orders will be canceled. Customers are notified when an order is canceled and their names are placed on a notification list. This list is used to contact customers when the reference material (or its renewal) is again available. Upon notification, customers are told the price of the material and are asked to submit a new order if they still wish to purchase it.
For some SRMs/RMs, production lots are small and stock outages occur frequently. In these cases, the notification list is used to fill orders on a "first come, first served" basis. Customers are contacted when the reference materials are again available and are asked to confirm their original purchase orders.
Prices quoted for SRMs/RMs are in U.S. dollars ($), and are published in the catalog supplement (price list). The prices shown therein are subject to change without notice and orders will be invoiced for the prices in effect at the time of shipment. Shipping and handling charges for regular and special (for SRMs in restricted categories) shipments are also applied to all orders. These charges will be added to the invoices.
Payment of all invoices is expected within 30 days of receipt for domestic orders; 45 days of receipt for foreign orders, and may be made by any of the following:
- Banker's draft against U.S.A. bank;
- Bank-to-bank transfer to U.S.A. bank;
- DISCOVER, MasterCard, VISA, and American Express;
- International money order.
SRM/RM shipments within the continental United States are shipped F.O.B. Gaithersburg, MD. There are several shipping modes which can be used, including UPS Ground, Federal Express, Air Freight, and Motor Freight (Collect). Unless otherwise instructed by the customer, the mode of shipment will be selected by NIST. Fewer shipping modes are available to SRMs/RMs in restricted categories and NIST reserves the exclusive right to select the proper shipping mode for these types of shipments. For restricted SRM/RM shipments, an additional charge is incurred for each shipping container used. This charge is added to the invoice.
International Shipments (and shipments to Alaska and Hawaii)
SRM/RM shipments outside the contiguous United States are also shipped F.O.B. Gaithersburg, MD, by one of the following modes:
- UPS International;
- Federal Express International (subject to size, weight, and category of material limitations);
- Air Freight.
Unless otherwise instructed by the customer, the mode of shipment will be selected by NIST. Any other mode of shipment requested by the customer must be paid by the customer. Fewer shipping modes are available to SRMs/RMs in restricted categories and NIST reserves the exclusive right to select the proper shipping mode for these types of shipments.
Dangerous Goods
(Hazardous Materials)
Some SRMs/RMs are classified as ''Dangerous Goods'' by the U.S. Department
of Transportation (DOT), the International Civil Aviation Organization
(ICAO), or the International Air Transport Association (IATA). These organizations
have published regulations and procedures for packaging and shipping dangerous
(hazardous) goods which must be followed to safely transport these materials.
Such regulations and procedures are very specific and do not allow exceptions.
NIST reserves the exclusive right to select the proper packaging and shipping
mode to assure that shipments comply with these regulations and procedures.
Temperature Sensitive
Materials
Some SRMs are extremely temperature sensitive and will perish unless shipped
by the most expedient mode available. To ensure the stability of these
materials, they must be packaged with cool packs or dry ice which will
maintain the necessary low temperatures for a short period of time. However,
several SRMs are so temperature sensitive that they are restricted to
domestic sales only, and must be shipped according to a set schedule.
Requests for rush shipments will be accommodated when possible. However, they will be made in compliance with existing regulations pertaining to the SRMs/RMs being shipped and when hazardous materials are involved, all regulations governing their transportation will take precedence. The following types of rush shipments are available:
Same day shipping
- Orders must be placed by 10:00AM Eastern Standard Time (EST). In addition
to the normal shipping fees, a processing fee of $50.00 will be added
to the customer's invoice.
Next day shipping - In addition to the normal shipping fees, a processing
fee of $25.00 will be added to the customer's invoice.
(Exception: Hazardous materials will not be shipped the same day.)
All documents are printed in English. The documentation NIST furnishes (if required) are:
- Commercial invoice(s);
- Packing slip(s);
- Air waybill for air shipments (provided UPON REQUEST ONLY);
- NAFTA Certificate(s) (when applicable);
- SRM/RM Certificate(s), one for each unit ordered;
- Material Safety Data Sheet(s), one for each type of ordered material requiring it.
NIST Privacy Statement / Security Notice / Accessibility Statement / Disclaimer / FOIA
NIST is an agency of the U.S. Department of Commerce.
Web Site Comments
- Radioactive Materials
Radioactive materials cannot be ordered online. Please fax your order to 301 948 3730.
- Security & Privacy
We pledge to keep all of your personal information confidential. It will never be shared without your written consent. Information provided by you is very valuable to our continued efforts to enhance the features and content of our online store and to provide SRMs to you, the customer. The information may be retained as necessary to interact with customers.