Agenda

Monday, June 6, 2011
Tuesday, June 7, 2011
Wednesday, June 8, 2011
Thursday, June 9, 2011

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Monday, June 6, 2011
Time	Session Title
10 a.m. – 12 noon	Steering Committee Meeting	SC Members Only
12 noon – 1 p.m.	LUNCH (On Your Own)
1 p.m. – 5 p.m.	Early Registration
Preconference Intensives SHIP Directors Only
1 p.m. – 1:10 p.m.	Opening Remarks Marilyn Maultsby
1:10 – 2: 10 p.m.	High Performing SHIPs (PM)
2:10 p.m. – 3:10 p.m.	Grant Solutions
3:10 p.m. – 3:15 p.m.	Break
3:15 p.m. – 4:00 p.m.	Steering Committee Reports
New SHIP Directors Only
4:00 p.m. – 6 p.m.	New Director Training
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Tuesday, June 7, 2011
7 a.m. – 5 p.m.	Conference Registration
7 a.m. – 8:00 a.m.	Continental Breakfast
8:00 a.m. – 8:30 a.m.	Welcome and Opening Remarks Darren Hotton Marilyn Maultsby	Plenary
8:30 a.m. – 10:15 a.m.	Opening Plenary/Fraud/Abuse Initiatives in CMS and AoA Teresa Nino Kathy Greenlee Peter Budetti	Plenary
10:15 a.m. – 10:30 a.m.	BREAK
10:30 a.m. – 11:45 a.m.	Breakout Session I
	SHIP and Legal Assistance Working Together Program (CC) (R) Patsy Fernandez Brandy Bauer Bruce Bower Norma Almanza David Godfrey
	Leveraging Resources (AC) (R) Rex O’Rourke Carlos Moya
	Non–Traditional Volunteers (VM) Robyn James Evelyn Gay Erika Lawson Andrea Hinojosa
	Medicare Fraud Trends and Initiatives Barbara Dieker Jean Stone
	Building and Developing Challenging Partnerships (AC) Melinda Munden Kevin Robertson
11:45 a.m. – 1:00 p.m.	LUNCH(On Your Own)
1:00 p.m. – 2:15 p.m.	Breakout Session II
	Volunteer Risk Management (VM) (R) Barbara Dieker Rebecca Kinney-Phillips Mike Klug Jo Murphy Patricia MacKinnon
	CMS, AoA and SSA panel (CC) Jorge Nevarez Abigail Morgan Katherine Glenening
	Are You Smarter Than A College Intern (AC) Audrey Pitchford
	High Performing SHIPs (PM) Marilyn Maultsby Dennis Nalty Darlene Sampson Jessica Lippert Tobi Johnson Ray Walker Denise Crandall
	Creating Awareness Around the Critical Needs of Vulnerable Populations Affected by Medicare’s DMEPOS Competitive Bidding Program (SDP) (R) Tangita Daramola Jay Wendt Patsy Fernandez Carmen Irwin
2:20 p.m. – 3:20 p.m.	Lessons Learned Communicating with Diverse Audiences of Health and Insurance Options Frank Funderburk Kelly Dinicolo	Plenary
3:20 p.m. – 3:40 p.m.	Break
3:40 p.m. – 4:55 p.m.	Breakout Session III
	Choose Your Own Adventure (CC) JoAnn Ehlers
	Social Security is On First; Medicare is on Second; I Don’t Know What to Do on Third! (AC) Irene O’Donnell Margie Ware
	Volunteer Management: Diverse Strategies for Diverse SHIPs (VM) Lee Thompson Ena Pajardo Jackie Gordon Cindy Phillips Melissa Simpson
	Building and Developing Challenging Partnerships (AC) Melinda Munden Kevin Robertson
	Medicare and Employer Based Coverage (CC) (R) Ilene Stein
5:00 – 6 p.m.	SHIP Caucus
5:00 – 6 p.m.	CMS Debrief
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Wednesday, June 8, 2011
7 a.m. – 5 p.m.	Conference Registration
7 a.m. – 8:30 a.m.	Continental Breakfast (SSC)
7:30 a.m. – 8:30 a.m.	Bi-regional Meetings SHIP Directors Only
8:30 a.m. – 8:45 a.m.	Welcome Marjorie McColl Petty	Plenary
8:45 a.m. – 9:30 a.m.	All Aboard for 2011 Charlotte Newman	Plenary
9:30 a.m. – 10:15 a.m.	CCIIO Initiatives, including PCIP and Health Insurance Exchanges Jay Angoff Jackie Garner	Plenary
10:15 a.m. – 10:30 a.m.	BREAK
10:30 a.m. – 11:30 a.m.	Update from the Office of the Medicare Ombudsman – Systemic Issues that Impact Medicare Beneficiaries Dan Schreiner John Voorhees	Plenary
11:30 a.m. – 12:45 p.m.	LUNCH (On Your Own)
12:45 p.m. – 2:00 p.m.	Breakout Session IV
	SHIP and Legal Assistance Working Together (CC) (R) Patsy Fernandez Brandy Bauer Bruce Bower Norma Almanza David Godfrey
	Medicare Across Generations (SDP) Lindsay Quillen
	Using NPR Data and Reports to Maximize Outcomes (PM) Marilyn Maultsby Dennis Nalty
	Helping Medicare Beneficiaries Get the Most Out of Prevention – Linking to the Chronic Disease Self-Management Program (AC) Mary Walsh Abigail Morgan
	Volunteer Risk Management (VM) (R) Barbara Dieker Rebecca Kinney-Phillips Mike Klug Jo Murphy Patricia MacKinnon
2:00 p.m. – 2:15 p.m.	SHIP Recognition Marilyn Maultsby
2:15 p.m. – 2:30 p.m.	BREAK
2:30 p.m. – 3:30 p.m.	Beneficiary Information Enhancements Jon Booth Frances Harmatuk	Plenary
3:30 p.m. – 4:45 p.m.	Breakout Session V
	Medicare and Employer Based Coverage (CC) (R) Ilene Stein
	SHIP Online Counselor Certification Tool (PM) Holly Turner Jessica Lippert Judith Bendersky Tobi Johnson Melissa Simpson
	Leveraging Resources (AC) (R) Rex O’Rourke Carlos Moya
	The Volunteer Classroom: The school, the curriculum, the system (VM) Kevin Robertson Roberta Hamby
	Creating Awareness Around the Critical Needs of Vulnerable Populations Affected by Medicare’s DMEPOS Competitive Bidding Program (SDP) (R) Tangita Daramola Jay Wendt Patsy Fernandez Carmen Irwin Denise Crandall
4:45 p.m. – 6 p.m.	CMS Debrief
4:45 p.m. – 6 p.m.	SHIP Caucus
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Thursday, June 9, 2011
7 a.m. – 8:30 a.m.	Continental Breakfast
8:00 a.m. – 9:00 a.m.	Conversations with CMS
9:00 a.m. – 9:15 a.m.	Welcome Marilyn Maultsby
9:15 a.m. – 10:15 a.m.	Regional SHIP Directors Meetings	SHIP Directors Only
	Region 1 Meeting With State SHIP Directors Region 3 Meeting With State SHIP Directors Region 4 Meeting With State SHIP Directors Region 5 Meeting With State SHIP Directors Region 7 Meeting With State SHIP Directors
9:15 a.m. – 10:15 a.m.	Medicare Plan Finder Hot Topics Stacey Platte
10:15 a.m. – 11:15 a.m.	Regional SHIP Directors Meetings	SHIP Directors Only
	Region 2 Meeting With State SHIP Directors Region 6 Meeting With State SHIP Directors Region 8 Meeting With State SHIP Directors Region 9 Meeting With State SHIP Directors Region 10 Meeting With State SHIP Directors
10:15 a.m. – 11:15 a.m.	Medicare Plan Finder Hot Topics Stacey Platte
11:15 a.m. – 11:45 a.m.	Closing Remarks Marilyn Maultsby
11:45 a.m.	Adjournment
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Below is the key to conference tracks. Track descriptions can be read on the home page.
AC—Administrative Challenges
CC—Counseling & Casework
PM—Performance Measures
SDP—Serving Diverse Populations
VM—Volunteer Management
R—Repeat session
*Agenda may be subject to change.
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SHIP2011Conference@air.org for conference questions.
SHIPresourcecenter@air.org

Conference Registration

Conference Materials

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Agenda

Monday, June 6, 2011

Tuesday, June 7, 2011

Wednesday, June 8, 2011

Thursday, June 9, 2011