Emergencies
Emergency Contact
During regular business hours (8:30 – 5:30 Monday through Friday) call (+90) 312-457-7004 for assistance. After hours, please call (+90) 312-455-5555. After hours services should be limited to life threatening or serious emergencies.
- The Department of State Call Center is operational from 8 a.m. to 8 p.m. EST. In times of crisis the Call Center is operational 24 hours a day.
- If you are a caller from the U.S. call 1-888-407-4747
- If you are a caller from overseas call 317-472-2328
If you are inquiring about how to protect yourself in the event of a chemical/biological attack please visit Department of State Travel site. Also FEMA site provides information on preparing for disasters.
Contact Information
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Send an E-mail to American Citizen Services
The American Citizen Services are provided between 14:00 and 16:30 pm Monday to Thursday.
You need to make an online appointment before you visit Online Appointment SystemYou may call (90) (312) 455 5555 or fax us on (90) (312) 466 5684.
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Smart Traveler
Smart Traveler Enrollment Program with the U.S. Embassy and Consulates -
Useful Information along the Turkish-Syrian Border - New! (PDF 62KB)