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Olson v. Missoula Ready Mix, 95-STA-21 (ALJ Dec. 1, 1995)


DATE: December 1, 1995

CASE NO.: 95-STA-21

In the Matter of:

RON OLSON
     Complainant

v.

MISSOULA READY MIX
     Respondent

Ron Olson
Apartment 9
1900 South Third West
Missoula, Montana 59801
     Pro Se Claimant

Jeremy G. Thane, Esquire
Worden, Thane & Haines, P.C.
111 N. Higgins Avenue
P.O. Box 4747
Missoula, Montana 59806
     For the Respondent

Before:     ALEXANDER KARST, Administrative Law Judge

                      RECOMMENDED DECISION AND ORDER

     Ron Olson brings this action against his former employer,
Missoula Ready Mix (hereinafter "MRM"), under the whistleblower
protection provision of Section 405 of the Surface Transportation
Assistance Act of 1982, 49 U.S.C. §31105 (hereinafter "STAA"
or "the Act").
     MRM is in the business of supplying ready mix cement
products to building contractors in the Missoula area.  During
all times relevant here, Frank Thomas was its owner and
President, John Young its manager, and Dennis Emens its
dispatcher.  TR 231, 281.  MRM had a collective bargaining
agreement with the Teamsters Local #2, which provided that MRM
could not discharge a driver without just cause and at least one
warning letter, but that the "[i]ssuance of three (3) notices
[warning letters] within a one (1) year period may be considered
sufficient cause for dismissal." RX 1, p. 8.


[PAGE 2] MRM hired Mr. Olson, a Teamster, as a cement truck driver on June 2, 1993. He received three warning letters within one year, and was terminated at the end of October 1994. Mr. Olson alleges that MRM unlawfully terminated his employment in retaliation for his protected "whistleblowing" actions. The Department of Labor's Wage and Hour Division conducted an investigation and found that although Mr. Olson engaged in protected activities, he would have been discharged even in the absence of these activities, and therefore denied his claim. Acting pro se, Mr. Olson appealed that decision here. He prays for an award of back pay, compensatory damages, and an order requiring MRM to abate its violations and reinstate him to his former position with the same pay, terms and privileges of employment. Mr. Olson testified that throughout his employment with MRM, he made numerous oral and written complaints about mechanical defects in the company trucks. TR 16-17, 723; CX 5, p. 7. Specifically, on October 6, 1994, Mr. Olson advised the company dispatcher that truck 09, which was assigned to him, had steering problems. TR 17. He asked that he be allowed to have the truck looked at by a mechanic, but, according to Olson, either Emens or Young told him over the radio: "Look. This is the last truck we have left for you to drive. You either drive it or go home." TR 18. Thereupon Olson drove the truck to a Montana weight inspection station where he asked for an inspection. An inspector "redtagged" it for being unsafe, and it was towed from the site. CX 5, pp. 1, 10. Olson testified that later that evening he made a written report about the truck's steering problems and left copies for the dispatcher and the mechanic. TR 73, 165-66; CX 5, p. 3. But on the following day, according to Olson, he was again assigned truck 09, which he refused to drive. TR 85. MRM concedes that truck 09 was "red-tagged" on October 6, and was driven briefly by a mechanic the next day before the mechanic became aware of the red tag. On October 11, 1994, Olson also informed MRM's insurance company that MRM was forcing him to drive unsafe trucks. TR 42; CX 5, p. 9. On October 12, 1994, he made a written complaint to MRM's mechanic about another truck. TR 75; CX 5, p. 4. On October 20, 1994, he advised the Montana Department of Transportation and OSHA that MRM required him to drive unsafe equipment. TR 75-76. Olson alleges that in retaliation for his above described protected activities, MRM discriminated against him by: (1) terminating his employment without good cause; (2) assigning him jobs which should have been given to less senior employees; (3) forcing him to drive a larger number of different trucks
[PAGE 3] than other employees with his seniority were required to drive (TR 79, 113, 470); and (4) giving him only three days to obtain a Montana State drivers' license, but giving another employee a week (TR 159). MRM contends that Mr. Olson was properly fired pursuant to the union contract because he received three warning letters. Both sides focused on the propriety of the three warning letters issued to Mr. Olson, especially the third, which was given to Mr. Olson on October 21, 1994. This last letter alleged that Mr. Olson harassed MRM's only female employee, the company secretary, Pam Wagner. It said that because this was his third warning letter within a year, Mr. Olson was suspended for ten days, after which he would be terminated "unless [he could] provide sufficient evidence to provide otherwise." [sic] RX 4. MRM terminated Mr. 01son at the expiration of the ten day suspension. Olson denies ever harassing Pam Wagner, and charges that MRM invented the harassing incident to create a pretext for dismissing him. He also contends that his two prior warning letters were given to him solely on account of some "bad blood" between himself and Young. TR 110. The law applicable to this case is summarized in Dartey v. Zack Company of Chicago, 82-ERA-2 (Sec'y Apr. 25, 1993) slip op. at 7-9: [T]he employee must initially present a prima facie case consisting of a showing that he engaged in protected conduct, that the employer was aware of that conduct and that the employer took some adverse action against him. In addition, as part of his prima facie case, "the plaintiff must present evidence sufficient to raise the inference that . . . protected activity was the likely reason for the adverse action." Cohen v. Fred Mayer, Inc., 686 F.2d 793 (9th Cir. 1982). . . . If the employee establishes a prima facie case, the employer has the burden of producing evidence to rebut the presumption of disparate treatment by presenting evidence that the alleged disparate treatment was motivated by legitimate, nondiscriminatory reasons. Significantly, the employer bears only a burden of producing evidence at this point; the ultimate burden of persuasion of the existence of intentional discrimination rests with the employee.... If the employer successfully rebuts the employee's prima facie case, the employee still has "the opportunity to demonstrate that the proffered reason was not the true reason for the employment decision. . . . [The
[PAGE 4] employee] may succeed in this either directly by persuading the court that a discriminatory reason more likely motivated the employer or indirectly by showing that the employer's proffered explanation is unworthy of credence." . . . Texas Department of Community Affairs v. Burdine, 450 U.S. 248 (1981) at 256. The trier of fact may then conclude that the employer's proffered reason for its conduct is a pretext and rule that the employee has proved actionable retaliation for protected activity. Conversely, the trier of fact may conclude that the employer was not motivated, in whole or in part, by the employee's protected conduct and rule that the employee has failed to establish his case by a preponderance of the evidence. Id. at 254-265. Finally, the trier of fact may decide that the employer was motivated by both prohibited and legitimate reasons, i.e., that the employer had 'dual motives.' ... [I]f the trier of fact reaches the latter conclusion, that the employee has proven by a preponderance of the evidence that the protected conduct was a motivating factor in the employer's action, the employer in order to avoid liability, has the burden of proof or persuasion to show by a preponderance of the evidence that it would have reached the same decision even in the absence of the protected conduct. (Citations omitted.) An employee's safety complaints are protected, even if there is no showing that the complaints were meritorious. Yellow Freight Systems, Inc. v. Martin, 954 F.2d 353, 356-57 (6th Cir. 1992); Allen v. Revco D.D., Inc., 91-STA-9 (Sec'y Sept. 24, 1991). Moreover, the types of safety complaints protected under the STAA include both internal complaints and complaints to law enforcement agencies. Doyle v. Rich Transport, Inc., 93-STA-17 (Sec'y April 1, 1994); Davis v. H.R. Hill, Inc., 86-STA-18 (Sec'y March 18, 1987). The evidence presented by Mr. Olson clearly establishes a prima facie case that (1) he engaged in protected activities when he complained to MRM employees, Montana State transportation inspectors, and other state and federal agencies about the unsafe condition of MRM's trucks; (2) most, if not all, of Mr. Olson's protected activities were known to MRM management; and (3) MRM took an adverse action against him by terminating his employment. The threshold question is whether Mr. Olson produced sufficient evidence to raise a prima facie inference that his protected activities were a likely reason for his termination. Mr. Olson's argument that his protected activities caused his termination rests largely on his own testimony and that of Dan
[PAGE 5] Doogan, the union steward. Mr. Doogan believes that Mr. Olson was fired in part because of his protected activities because he thinks the incident with Pam Wagner was too trivial to trigger a warning letter and bring about Olson's termination. TR 175-76, 196-97. Mr. Olson attaches much significance to a conversation between Frank Thomas and Dan Doogan, the union steward at MRM, on October 7, 1994. Thomas said that he may have to shut down his operation for a couple of weeks in order to repair equipment, and Doogan attempted to dissuade him from doing so as it would put a lot of people out of work. TR 138, 140. During the course of that conversation, Thomas asked, "Well, what do you do with a whistleblower?," to which Doogan replied, "Well, you could fire him." TR 140, 24546. Doogan testified that his statement was made in jest, and both Doogan and Thomas said that Thomas replied "Well, I know I can't do that." Id. I accept that the conversation occurred, but I do not find that it sheds significant light on whether. Mr. Olson was fired for whistleblowing or for other reasons. However, having considered the testimony of Mr. Olson, Mr. Doogan and all the other evidence, I conclude that Mr. Olson has also presented sufficient evidence to raise a prima facie inference that his protected activities were a probable reason for his termination. Thus I proceed to consider whether MRM rebutted Mr. Olson's prima facie showing. MRM presented a number of its drivers and other employees who testified about Mr. Olson's general shortcomings as an employee. There was credible testimony that: (1) MRM's customers regularly requested that Mr. Olson not return to their jobs and complained that he was irresponsible, contrary, and difficult to work with (TR 247); (2) Olson's fellow drivers complained that they did not like to follow him to job sites and have to face irate customers; (3) Olson was considered by his colleagues to be a dangerous driver; and (4) that Olson often got lost on his way to job sites (TR 403-04). Even union steward Doogan characterized Mr. Olson as a below average employee. TR 175. Although Mr. Olson conceded that some customers asked that he not be sent to their jobs again, he testified that none of the complaints against him were justified. TR 127. He argues that the fact that he worked for MRM nine months without a warning letter shows that his work was satisfactory. He points to one particular customer, who was generally hard to please, who did like his work. TR 219-20. Thomas and Young testified that during his first nine months of employment, Mr. Olson received verbal cautions because warning letters were usually not given until verbal warnings proved ineffective. See TR 274-75, 282, 317-19. A driver named Pellett
[PAGE 6] testified that although Young was patient with Olson for a long time, Olson's job performance just kept getting worse. Mr. Pellett struck me as particularly credible witness. TR 459-60. This record leaves no doubt, and I find, that MRM viewed Mr. Olson as an inadequate and troublesome employee throughout most of his sixteen months of employment. Apparently, his fellow drivers, including his union steward, concurred in much of MRM's view of Mr. Olson. However, a finding that Mr. Olson was an unsatisfactory employee does not resolve the ultimate issues presented here. Mr. Olson's allegation that he was terminated not because he was an inadequate driver, but for other illegitimate and discriminatory reasons, must be considered. Thus the role of the warning letters which led to the firing must be addressed. Mr. Olson does not contend that the first two warning letters were given to him because he "blew the whistle," but he charges that they were motivated by "bad blood" between him and Young. The first letter was issued ostensibly because on April 1, 1994, Mr. Olson called an important MRM customer a "dumb asshole." RX 2. Mr. Olson contends that he was referring to himself and not the customer. Thomas testified that Olson was given a letter for this episode because oral admonitions after previous similar incidents had no effect. TR 236-37. The second warning letter was given to Mr. Olson on April 5, 1995 after he took a day off without permission. RX 3. Mr. Olson appears to concede that he did not have proper permission to take the day off, but attempts to excuse himself by saying that he told the dispatcher that he had to leave on account of an "emergency." The emergency turned out to be a scheduled appointment with a state agency in the Montana capital some distance away. Mr. Olson testified that both April warning letters were issued to him because Mr. Young, the manager, was mad at him because a man named Britt, the husband of Mr. Young's deceased ex-mother-in-law, made some unfounded allegations of misconduct against him. Mr. Young testified credibly that he is not in contact with Mr. Britt, does not like him, and that recriminations between Olson and Britt played no role in the decision to issue the warning letters to Mr. Olson. The most cogent testimony about the two April warning letters came from union steward Doogan who testified at the behest of Mr. Olson. He said, in effect, that the two incidents which were the subject of the April warning letters were not trivial, and were the typical incidents which would lead to the issuance of warning letters under the union contract. TR 200. He said he advised Mr. Olson that a third letter within a year could result in his termination. Because he is a union official
[PAGE 7] whose duty it was to protect Mr. Olson from oppression by his employer, and because he was clearly sympathetic to Mr. - Olson's cause, I found his testimony that there was no impropriety in the issuance of the April letters very telling. In as much as there is no allegation that the April letters were discriminatory acts of the employer in retaliation for Mr. Olson's "blowing the whistle" some months later, their propriety under the terms of the union contract need not be addressed in this proceeding. But if, arguendo, their propriety were an issue here, I would have to conclude that they were legitimate and not pretextual. If the infractions described in the letters did not occur, or were too trivial for a letter, as Mr. Olson contends, then Mr. Olson's recourse was through his union.[1] In this proceeding I feel compelled to take the first two letters, issued long before the red tagging of truck 09, at their face value. And I credit the testimony of the union steward that the incidents were a proper and customary basis for issuing warning letters. The third and critical warning letter was issued about six months after the first two, and about two weeks after Mr. Olson had truck 09 red tagged by a Montana inspector. It advised Mr. Olson that the firm secretary and only female employee, Pam Wagner, complained about a recent and a previous incident which she viewed as harassment by Mr. Olson. The letter did not describe either incident. RX 4. The event which allegedly led to the third warning letter appears to have occurred as follows. Mr. Olson, who had been on sick leave, came to the company office on October 19, 1994, with a note from his doctor releasing him back to work. TR 350, 397- 98. He was told that as he did not have a current Montana State drivers' license, he had to get one before he could return to work. TR 350, 398, 411. When Olson brought in his new license a few hours later, at approximately 2:30 p.m., only Wagner, Emens and Olson were in the building. TR 365, 381, 416. Ms. Wagner testified that she made a photocopy of the license and went to the restroom near the dispatch office where Olson was sitting on the counter talking to Emens. TR 350-51, 400. She said that Olson saw her go into the restroom. See TR 400; 351-52; CX 6, p. 2. A couple of minutes later, Olson began jiggling the knob on the toilet door. TR 352, 400. Although Wagner hollered that she was in the restroom, Olson continued to jiggle the knob. TR 352. When Wagner came out, Olson left without using the restroom. TR 352. Wagner testified that although she was inside the restroom with the door closed, she surmised that Olson was doing the jiggling because he and Emens were the only other people in the office, and she could hear Emens working on the computer. TR 362, 381. Although Emens was not in line of sight of the toilet
[PAGE 8] door, he testified he was within 5 feet of it and could hear all that was going on. TR 419. He generally confirmed the events described by Ms. Wagner, and said that she appeared to be shaken when she came out of the restroom, and that she seemed genuinely concerned for her safety. TR 418, 422, 428. Wagner testified that she was very upset by this episode because she perceived Olson to be a physical threat to her. She said that Olson had twice before jiggled the knob while she was in the restroom. TR 353, 401. Wagner testified that the first time she was merely annoyed, but that she subsequently became increasingly concerned. See TR 362-63, 440, 442-43. She testified that this situation had never happened with anyone else at the office, as the door to the restroom was left open unless it was occupied.[2] TR 363, 383. Wagner believes that because Mr. Olson did not use the toilet after she came out, these incidents were not innocent, but were in fact Mr. Olson's attempts to get into the restroom with her. TR 363, 367-68, 418, 441-43. Wagner testified that Olson was "snoopy" and "sneaky," and that she was "uncomfortable" being alone with him. She testified that she did not dare to tell Olson to stop harassing her because she was afraid that he might "blow-up." TR 369, 387, 393-94. Wagner said the next morning she complained about the incident to Young, who asked for written statements from her and Emens. TR 429-30. Wagner said she was not aware that Olson had two prior warning letters, nor that he would be discharged as a result of her complaint. TR 388, 392. Wagner's statement is dated October 19, 1994, and she wrote that the episode took place the previous day, which would have been the 18th, when Olson was admittedly out of town. Wagner explained that although her complaint letter was dated October 19, she actually typed it on the word processor in the early morning of October 20, before Young asked her to put her complaint in writing. She said that when she printed it out, it was typed with the previous day's date. See TR 291, 276, 378. She testified that on October 20 she was doing the October 19 billings, and that the word processor printed her complaint letter with the previous day's date, like the bills. Young confirmed that Ms. Wagner often gets the dates on letters mixed up because of the practice of dating the bills one day before they are printed out. TR 327, 364; CX 6, p. 2. Emens' statement about the toilet episode also bears an inaccurate date. He testified that he wrote it on October 20, but his memorandum is dated October 25, 1995. TR 432-33; ALJ 1. Olson concedes that he came to the MRM office at approximately 12:00 p.m. on the afternoon of October 19, 1994 to turn in a slip from his doctor. TR 156-57. He contends however that he was not there at 2:30 p.m. because he spent the afternoon
[PAGE 9] at the Social Security Office and at the Department of Motor Vehicles getting his license, and that he did not leave the DMV until 4:30 p.m. TR 157, 372, 424. This seems to imply that he did not come back to the company office on October 19. While the discrepancies in dating the Wagner and Emens' memoranda show some sloppiness, to my mind, they do not suggest a conspiracy between these employees and management to concoct an episode. If anything, the admitted sloppiness suggests credibility, for if the parties were conspiring to make up a story they presumably would have coordinated their paper work better. I credit the testimony of Ms. Wagner that she made her complaint against Olson freely and voluntarily, and that MRM management did not solicit or instigate it, nor instruct her to do so. TR 384, 392. Having weighed the testimony of Wagner and Emens, and the denials of Mr. Olson which appeared half-hearted, and having considered Mr. Olson's demeanor and assessed his credibility, I find that the incident occurred pretty much as described by Ms. Wagner. The troubling question about the third warning letter is whether the toilet incidents that prompted the letter were too trivial for a formal warning letter, and whether they were elevated to greater importance to create a pretext for firing Mr. Olson. On balance, it appears to me that the deliberate annoyance of a fellow employee which can be interpreted as threatening or as an invasion of privacy, and which occurred more than once, especially when directed against the only female in an otherwise all male environment, is not trivial. It seems no more trivial than missing a days' work without permission. Moreover, in the last analysis, whether the incident was grave enough to have warranted a warning letter is a question to be determined between the union and MRM under their,labor contract. And this issue appears to be the subject of a pending union grievance proceeding. TR 244. The basic question here is whether the termination of Mr. Olson's employment was motivated in whole or in part by his safety complaints about the condition of MRM's trucks, or whether the harassment complaint of Ms. Wagner was a mere pretext. MRM's explanation appears to be that, on the advice of counsel, the company treated the Wagner toilet episode as a serious incident which warranted a formal warning letter because Mr. Olson's conduct could have been construed as sexual harassment. Frank Thomas testified that he took Wagner's complaint very seriously because Wagner was upset by it, and because it was his understanding that failure to respond to an allegation of such harassment could expose his firm to liability. TR 241-42; 277-78. And there is a plausible argument to be made that under all the circumstances, Mr. Olson's conduct could be
[PAGE 10] viewed as sexual harassment of Ms. Wagner. Harris v. Forklift Systems, Inc. 114 S.Ct. 367 (1993); 29 CFR § 1604.11(3). In view of the recent publicity given to sexual harassment cases, I cannot conclude that MRM's concern about the incident and the company's possible legal exposure were unreasonable or misguided. Nor is there any indication, other than Mr. Olson's suspicions, which would suggest that conduct was undertaken in bad faith to oppress Mr. Olson. As previously noted, to rebut Mr. Olson's prima facie showing of probable discrimination, MRM bears only a burden of producing evidence that its third letter, and the Olson firing based on it, were motivated by legitimate, nondiscriminatory reasons. MRM has done that. Mr. Olson's case rests on little more than his suspicions, some sloppy dating of statements, and a conversation between the employer and a union steward of dubious relevance, to show that the third letter and his termination were motivated by his blowing the whistle. He has not persuaded me that MRM's proffered explanation is unworthy of credence, and that the reasons given by MRM were not the true reasons for its decision to terminate him. Since Mr. Olson has the ultimate burden of persuasion that MRM discriminated against him, I feel compelled to conclude that Mr. Olson has not met his burden of showing that one of the reasons for the third letter was MRM's desire to retaliate for his safety complaints. Because MRM says that it fired Mr. Olson not because of the Wagner incident alone, but because he was deemed an incompetent and troublesome employee who received three legitimate warning letters, two of which preceded the truck 09 incident, this case may be said to raise the issue of whether Mr. Olson was fired for both legitimate, non-discriminatory reasons (i.e. the first two warning letters), and the discriminatory third warning letter (if Mr. Olson's argument is accepted). If, arguendo, the evidence in this case were to be so viewed, I am satisfied that MRM has shown by clear and convincing evidence that given its dissatisfaction with the quality of Mr. Olson's work, it would have followed the same course in the absence of his truck safety complaints. Accordingly, I find that Olson's termination was not motivated, even in part, by his protected activities and that MRM did not violate any provisions of the Act. In regard to Mr. Olson's other allegations of discrimination, he has presented virtually no evidence that employees with less seniority am his were given job priority over him, and that MRM switched trucks on him too often. Jessy Pellett, another driver, credibly testified that it is not uncommon for drivers such as Olson to drive five or six different trucks. TR 469. Mr. Olson's own self serving statements struck me as less credible, and not sufficient to carry his burden of
[PAGE 11] proof. Finally, I find no merit in Mr. Olson's rather frivolous charge that he was treated disparately when he received only three days to obtain a Montana State drivers' license, while another employee received a week. Young explained that he gave Olson only three days because Olson had a current Wisconsin license, and could obtain a Montana license without a full driving test. TR 296. The other driver was given a week because he had to take a full driver's test which required an appointment. That three days was sufficient is shown by the fact that Olson obtained his license on the same day that he received the letter. Moreover, it appears that the other driver was not paid for the days he had time off to get his license. TR 451, 454. Based on the foregoing, I find no discriminatory disparity in MRM's treatment of Mr. Olson.[3] RECOMMENDED ORDER It is recommended that the complaint of Ron Olson against Missoula Ready Mix under Section 405 of the Surface Transportation Assistance Act be dismissed. ALEXANDER KARST Administrative Law Judge NOTICE: This Recommended Decision and Order and the administrative file in this matter will be forwarded for review by the Secretary of Labor to the Office of Administrative Appeals, U.S. Department of Labor, Room S-4309, Frances Perkins Building, 200 Constitution Avenue, N.W., Washington, D.C. 20210. The Office of Administrative Appeals has the responsibility to advise and assist the Secretary in the preparation and issuance of final decisions in employee protection cases adjudicated under the regulations at 29 C.F.R. Parts 24 and 1978. S= 55 Fed. Reg. 13250 (1990). [ENDNOTES] [1] While it is not entirely clear from the record, it appears that Mr. Olson did bring a grievance about all three letters. There is some indication that the grievance on the first two letters was resolved against Mr. Olson. See TR 244, 245, 252-53 [2] Mr. Olson testified that the door to the restroom was kept closed most of the time. Wagner, Doogan, Young and Emens testified that the door was left open when the restroom was not in use. TR 90, 182, 222, 292, 300-01, 401-02. [3] While Mr. Olson did not allege it, because he is pro se I have considered the possibility that Young required Olson to obtain a new license for some discriminatory reason. However, I have concluded that the timing of this letter was coincidental and that he was simply performing an administrative function in requiring Olson to obtain a Montana license. TR 320; CX I 1.



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