Introducing the CIT Services Seminar Series

Do you have questions about CIT services that go beyond the information in the CIT Service Catalog? CIT is pleased to introduce our new CIT Services Seminar Series, a great opportunity to learn more about the tools and solutions we offer.

About the seminars

CIT Services Seminars will be held on a quarterly schedule, starting this March. At each meeting our focus will be on CIT's diverse technology service offerings currently available to the NIH community. We may also take the opportunity provided by the seminars to introduce future services.

These seminars are intended for current and potential CIT customers and are geared towards managers or technical leads. This is a great chance to get answers to your questions about any of CIT's service offerings. Potential topics for future seminars include: zLinux Hosting, Unix Hosting, Co-Location Services, and Maximizing your Service Desk Investment.

The first seminar: Telework Technologies

The first CIT Service Seminar took place on March 15, 2011, and focused on telework technologies. Telework has become a challenge at NIH due to the Telework Enhancement Act of 2010, which encourages telework throughout government. Telework is a useful model—it can help you attract and retain the best qualified employees, provide your staff with uninterrupted blocks of time to work on key projects, and give your organization a way of functioning more effectively during crisis situations and other business interruptions. Having the right tools can make a telework program extremely successful and easy to manage.

The March CIT seminar (see the description on the Training program site), demonstrated the tools CIT offers to help build a strong and effective telework program. The seminar included information about Enhanced Voicemail, NIH Central Fax, Virtual Private Network (VPN), Office Communicator Service (OCS), and Web Collaboration (Adobe Connect). The information covered in this seminar would be most useful for those managing a telework program and for the technical support for the program.

Relationship Managers

The CIT Services Seminar Series is sponsored by the CIT Relationship Managers (RM). RMs are dedicated to creating close working partnerships between CIT and its customers and will be available at the seminars to answer questions. For more information, go to: http://cit.nih.gov/Support/RelationshipManagers/. If you have suggestions for future CIT Services Seminar topics, please contact your RM at http://support.cit.nih.gov/rm/.

How to sign up

Visit http://cit.nih.gov/Support/RelationshipManagers/ServicesSeminar.htm for announcements about future CIT Service Seminars and sign up through the CIT Training website located at http://training.cit.nih.gov/Default.aspx.