Feb
07
We saw some big changes across the federal government with the introduction of the Digital Government Strategy in 2012. And it was a big year for innovation at the Department of Health & Human Services, where I’m part of a great team that’s working to transform us into the digital age. Looking forward, 2013 promises to …
Jan
22
Another great roundup of social media articles for the week of January 14, 2013. SMI: Eight ways to encourage content engagement In a bid to better understand what makes consumers like and engage with content, MIT Sloan’s Management Review studied 98 global brands and more than 1,000 wall posts and has identified eight key actions to …
Dec
19
On November 23, 2012, the Federal Web Managers Council and the Federal Digital Services Advisory Group delivered their recommendations for best practices for digital professionals across the federal government: Ten recommended guidelines for improving digital services and customer experience. The Digital Government Strategy calls on federal agencies to rethink how we create, deliver and present …
Dec
03
Scan these highlights to get a sense of what the #SocialGov pros are reading: NYTimes.com: Dark Warnings About Future of Internet Access - A commercial and ideological clash is set for next week, when representatives of more than 190 governments, along with telecommunications companies and Internet groups, gather in Dubai for a once-in-a-generation meeting. The subject: …
Sep
19
By Guest Blogger, Candi Harrison (http://candioncontent.blogspot.com/), former co-chair of the Federal Web Managers Council (now retired). In July 2001, Sam Gallagher, my colleague when I was at HUD, and I did a presentation for the (then) annual E-Gov conference. We ended it by sharing some of our hopes and dreams for the future: One single government database – citizens …
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