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This guidebook is geared to frontline providers and their supervisors, in both homeless services agencies and workforce settings, who are working with homeless individuals or may be called on to serve them. These providers and dedicated persons include the following: case managers and other direct service staff in homeless services agencies; One-Stop Career Center and vocational rehabilitation employment counselors, case managers, and job developers; managers and supervisors in workforce and homeless assistance programs; and Continuum of Care (CoC) coordinators.

The material in this guidebook provides fundamental information, with resources for more in-depth exploration of topics discussed. Specific examples of successful strategies based on interviews with homeless assistance and workforce providers around the country will help you think about how to implement some of these approaches in your own programs.
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Guides/Manuals
2008
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A program of the U.S. Department of Health and Human Services Substance Abuse & Mental Health Services Administration, Center for Mental Health Services