Contact
Contact the Visa Section
How to Apply for a Visa
To apply for a visa, go to How to Apply for a Non-Immigrant Visa for NIV questions or How to Apply for an Immigrant Visa for IV questions. You may also call directly at (55) 1163-4677 or (55) 4770-7716 from Mexico City. When speaking with a representative, you may also:
- Ask questions about the payment procedure
- Ask how to apply to renew your visa
- Ask how to apply for your first visa
- Ask how to submit an application for your child under 6 years old or your family member over 80 years old
- Ask questions about the delivery procedure
Questions about Your Application
Send us an email: contactus_en_MX@usvisa-info.com
- To correct a misprinted visa
- To provide additional information after the interview with the Consular Officer
- To seek assistance if your visa was approved more than ten days ago and your tracking number does not appear in your appointment account
To request an update on an application under administrative processing, click here
Emergency Appointment Requests
You may request an emergency appointment through our Emergency Appointment Request Process if you need to travel for one of the following reasons:
- A medical emergency,
- death of an immediate family member,
- a business emergency, or
- If you are a foreign non-resident citizen of Visa Waiver Program (VWP) country who has lost or had your biometric passports stolen.
Applicant Service Center - Info
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Hamburgo #213
Colonia Juarez
06600 Mexico, D.F.
Travel website of the Department of State
Local Telephone Numbers within Mexico:
Aguascalientes: (449) 462-8591
Celaya: (461) 162-3595
Ciudad Juarez: (656) 212-1016
Guadalajara: (33) 4624-1978 / (33) 4624-0367
Hermosillo: (662) 456-2526
Huejotzingo: (227) 462-4762
Irapuato: (462) 387-3637
Leon: (477) 493-3832
Mexico City: (55) 1163-4677 / (55) 4770-7716
Monterrey: (81) 4624-2508 / (81) 4624-4467
Nogales: (631) 455-2516
N. Laredo: (867) 233-3638 / (867) 133-2606
Puebla: (222) 576-3899
Queretaro: (442) 348-9542
Saltillo: (844) 250-4138
San Luis Potosi: (444) 240-2448
San Martin Texmelucan: (248) 462-3439
Tijuana: (664) 140-6041
Toluca: (722) 462-2248
U.S. Local Number: 703-439-2310