- Be sure you have a problem, not just a peeve
- Give your chain of command a chance to solve the problem
- If IG assistance is needed, contact your local IG first
- Be honest and don't provide misleading information
- Keep in mind that IGs are not policy makers
- Keep in mind that IGs can only recommend, not order a resolution
- Remember IGs can only resolve a case on the basis of fact
- Don't expect instant action on your request... Be patient
- Be prepared to take "No" for the answer
To complain without fear of reprisal is the right of any Airman, Civilian, or Family Member seeking IG help. After all, problem solving is one of the IG's primary missions
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