FastLane Help (NSF IT Help Central)
The FastLane Help Desk operates from 7 AM to 9 PM Eastern Time, Monday through Friday (except holidays).
- FastLane Availability (Recording): 1-800-437-7408.
- If your inquiry is an emergency or requires a response in the near team to meet deadlines, please call 1-800-673-6188.
- Email fastlane@nsf.gov.
FastLane Hours of Availability
NSF does LAN maintenance on the third Sunday of each month from 12:00 AM to 8:00 AM Eastern Time. All NSF sites, including FastLane, are unavailable for access during this time.
The next normal LAN maintenance is scheduled for February 17, 2013.
The FastLane Availability Status toll-free number is available 24 hours a day at 1-800-437-7408. The message is updated when the status of FastLane availability changes unexpectedly.
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