CIT’s Technical Assistance and Support Center (TASC) now provides first level technical support for NIH telecommunications—including NIH telephone systems and services (e.g., ISDN, voice mail, cellular phones, 104 pagers, videocast, calling cards, NIH Telephone Book, video bridging, FTS 2001, video/audio conferencing), as well as cable infrastructure. Telecommunications is the latest addition to the many areas of support that TASC already provides to the NIH community.

Telecommunications support is provided to users who are ordering new equipment and services, requesting repair or maintenance for existing equipment, needing help using their equipment, or who want information on new products. Telecommunications support can be reached through GO-CIT—(301) 594-6248—where specialists will be available to assist users in resolving their issues.