Secure Flight: TSA Now Performing 100% Watchlist Matching for Domestic Flights

Secure Flight started rolling out in 2009 and I'm happy to announce that TSA is now performing 100% of the watchlist matching  for domestic flights. (Airlines used to conduct all of the passenger watchlist matching)

What is watchlist matching? It's when a passenger is prescreened using their name, date of birth and gender (that should match the information on their approved official government ID) against government watchlists for domestic and international flights. Actual names on the list are identified by the FBI's Terrorist Screening Center as being people who may pose a known or suspected threat to aviation.

Secure Flight will help prevent the misidentification of passengers who have names similar to actual people on the government watchlists and will allow more than 99% of travelers to print their boarding passes from home or kiosks and avoid undergoing additional screening because of a mismatch. Passengers who feel they have been misidentified should visit the DHS TRIP program Webpage to file a complaint.

We've been blogging about Secure Flight for quite some time now and we've compiled answers to some of the most common questions we've received in the two blog posts below.

Secure Flight Q&A
Secure Flight Q&A II

Blogger Bob
TSA Blog Team

Traveling With Kids

With the kickoff of the summer travel season, I thought I’d talk a little about traveling with the little crumb-snatchers.

Reduce the Stress for Kids: Let’s face it, checkpoints seem like busy and noisy places to children (and some adults too) and the prime place for a potential meltdown. By knowing the procedures and taking a few tips, we can’t guarantee you’ll prevent a meltdown, but you’ll have a better shot at gliding through the hoop with only net. If your child is old enough to understand, talk to them and let them know what to expect. Explain what the checkpoint is for and what they’re going to have to do. For some children, getting an idea of what the security checkpoint is helps to reduce stress and apprehension, so we have posted some videos on our “Traveling With Kids” page.

Family Lane: How many times have you traveled with your kids and you could feel the eyes of impatient passengers behind you? It’s not a comfortable feeling, I know. Good news! You can now go through our family lane and take all the time you need without feeling pressured. Take a look at this quick video on our “self select” lanes.

We Can’t Hold Your Child: Our officers would love to help you out and hold your child, but for liability reasons, they’re not allowed. If your hands are full and an officer doesn’t offer to help (most do), let them know that you need some help and they’ll help you through the checkpoint.

Shoes: Just like adults, infant and children’s shoes are required to be removed and sent through the X-ray.

We Have To Screen Blankies, Etc.: If your child has a favorite toy or blanket that they never let go of, explain to them in advance that it’s going to have to take a trip through the X-ray tunnel and they’ll get it right back. (You may wonder why we have to screen such innocent items? Because people will try to hide prohibited items or weapons in them - we once found a gun hidden inside of a teddy bear.)

Don’t Send Your Kids Through the X-ray: I know the unwritten parenting rule of never waking a sleeping baby, but our officers can’t allow you to put your infant in their infant carrier through the X-ray to let them continue their nap. Yes, we’ve been asked many times, and no, you can’t.

We Will Not Separate You From Your Children (even if you want us to): If your child has to undergo secondary screening, you will go with your child. This may require you to be screened as well, but this works out, because the child gets to see it happen to you and that it’s no big deal. You can also request a private screening if you don’t want your child to be screened in public. We will not ask you to do anything that will separate you from your child or children.

Baby Formula, Breast Milk, Medicines & Juice: Medications, baby formula and food, breast milk, and juice are allowed in reasonable quantities exceeding 3.4 ounces (100ml) and are not required to be in the zip-top bag. Declare these items for inspection at the checkpoint. Click here to learn more about 3-1-1.

Snack Time!: Kids love their snacks. Food items that are in the form of a liquid or gel are generally not permitted however, items such as cakes, bread, donuts, ham sandwiches, etc. are all permitted. Here is a list of items that are prohibited at the checkpoint… Creamy dips and spreads (cheeses, peanut butter, jams and salad dressings, jams, jellies, maple syrup, and soups).

Double Check Your Child’s Bag: Your child might want to take their toy gun or sword in their carry-on bag and think nothing of it. In the X-ray, toy hand grenades, guns and knives can look just like the real thing, and will hold you up at the checkpoint. To be safe, you might double check your child’s carry-on to make sure none of these items are in there.

Children with Disabilities: If your child has a disability or medical condition, please read our separate section on traveling with Children with Disabilities.

ID Questions: If your child is younger than 18, they are not required to have ID to travel. They’ll just need their boarding pass.

Advanced Imaging Technology: Just as with adults, Advanced Imaging Technology (AIT) screening is optional for all passengers, including children. If you would prefer, you may request alternate screening for your children, which could include a pat-down.

Check out our “Traveling With Kids” page for videos and other helpful information on traveling with children. Also, there are many expert travelers out there in the blogosphere that have some great advice. Seek it out for many more great tips from some travel hardened road warriors. For example, check out Jet with Kids.

Blogger Bob
TSA Blog Team

TSA Response to "Pushy fliers may show up on TSA's radar"

You may have read or heard about a recent article on how fliers might end up in a TSA workplace violence database. The fact is, TSA screens nearly 2 million passengers each day at over 450 airports nationwide. Since we began the workplace violence program in 2007, we've screened over a billion air travelers and yet only about 30 passengers are included on this list.

Roughly 30 names out of the more than 1,000,000,000 passengers screened by TSA since 2007 made the cut.

So how did these 30 folks make the list? Two options:

• The police got involved.  In all but one incident, local police officers responded to assist in resolving the incident.

• They got arrested. In the majority of these cases, the individuals involved were arrested or issued summonses by local law enforcement officers for allegedly assaulting a Transportation Security Officer.

In short, to join this select group, a passenger has to commit an egregious act that harms, or threatens to harm, either passengers, airline personnel, or Transportation Security Officers.

Blogger Bob
TSA Blog Team

TSA 2010 Summer Travel Tips

Summertime isn’t officially here yet, but as far as I’m concerned, it’s summer as soon as the pools are open. So, in preparation for this holiday weekend and the summer travel season to come, I wanted to post some helpful travel tips. Our highly trained security officers are prepared for the increase in passenger volumes and are dedicated to ensuring safe travels. TSA will be fully staffed and prepared to address the needs of the traveling public this summer.

So lather up with your favorite suntan lotion, take your laptop out in the sun, and read all about TSA travel tips. Fruity beverages and lounge music are optional.

How to Get Through the Line Faster: Passengers can help speed up the screening process by packing their carry-ons in an organized manner. This helps our officers efficiently see what's inside to quickly process it through screening. We put together some great tips on how to get through our lines faster. Click here to read tips about how to pack your bags, the right clothes to wear, which ID to use and many other helpful tips and videos. If you travel through an airport with Advanced Imaging Technology (Body Scanner), ensure you remove everything from your pockets whether it’s metal or paper to prevent you from having to undergo additional screening.

Are You Going Camping This Summer?: Check out this post for tips on traveling with your camping gear.

The 4-1-1 on 3-1-1 (Liquids, Gels & Aerosols): If you have liquids, aerosols, or gels that are used for medical or infant/toddler purposes, they do not need to adhere to our 3-1-1 policies and do not have to be placed in a bag. You may be asked to go through a TSA Family Lane (see below) so we can expedite the screening process. The liquids, gels and aerosols will need to be removed from your bags and declared to a TSO.

If you’re checking a bag, make it easy on yourself and just put your liquids in your checked luggage. That way, you don’t have to worry about 3-1-1. I know that suggestion doesn’t work for everybody. Some liquids are essential and some of you understandably would not like to pay to check your luggage. If you’d rather take liquids in your carry-on, please continue reading…

3-1-1 is the name for our liquid policy. You can read here for more details, but here is the gist of 3-1-1… Each passenger is allowed to take one clear quart-sized sealable bag and fill it with as many liquids in 3.4 oz or less sized containers that will fit, while still being able to seal the bag. Basically, don’t stuff it to the point where it won’t close. Make sure you take the bag out of your carry-on prior to sending it through the X-ray, or our officers will have to search your bag.

Answers to common questions: Stick deodorant is not limited to 3.4 oz or less, but gel or spray deodorant is. Powder makeup is fine. Common size facial cosmetic and medicinal products in a tube, for example mascara, lip gloss, and lip balm are not required to be placed in the 1 qt. bag.

Family Lanes: Frequent flyers hate it when they’re in line behind a family, and guess what… families hate it when the frequent flyer is behind them tapping their foot and sighing. That’s why we created Family Lanes. They’re designed to let families take their time and ask questions without feeling rushed by the experienced frequent flyers who can zip through a checkpoint in no time. Also, as stated earlier, anybody carrying exemptible liquids, aerosols and gels in excess of 3.4 oz may be directed to a Family Lane.

Foods: Food items that are in the form of a liquid or gel are generally not permitted however, items such as cakes, bread, donuts, ham sammiches, etc. are all permitted. Here is a list of items that are prohibited at the checkpoint… Creamy dips and spreads (cheeses, peanut butter, salsa, jams and salad dressings, gravy (mmm gravy), jams, jellies, maple syrup, oils and vinegars, sauces, soups, wine, liquor and beer.

ID & Boarding Pass Checking & Secure Flight: As you approach a TSA checkpoint, you will see an officer checking IDs and boarding passes. Please have your acceptable ID and boarding pass out and ready to present to our officer. If your ID is in a plastic sheath or other type of holder, it will need to be removed so our officers can properly inspect your IDs. By having your ID and boarding pass out and ready, you’ll help move the line along faster. The several seconds it takes to get your ID and boarding pass out might not seem like much time, but it really adds up when you’ve got people in line behind you.

Also, folks have had questions about the Secure Flight program and whether the name on your ticket has to match the name on your ID. The Secure Flight watch-list matching process occurs before a passenger even gets to the airport so if you get a boarding pass, the Secure Flight watch-list matching process is done. In other words, you are clear once you get that pass.

If you have lost or forgotten your ID, you will still be permitted to fly as long as you help us verify you are who you say you are by answering a few questions for us. It will take some extra time, so please make sure you get to the airport earlier than you normally would.

Inconsistencies: You may notice your screening experience at one airport doesn’t match the experience of another airport. We realize this happens, and some of it is intentional. While it can be a little confusing for our passengers, it also makes things unpredictable for those who might wish to do us harm.

Here are some more links to tips for traveling with special items this summer:

• Batteries and Devices
• Alcoholic Beverages
• Camping
• Hunting & Fishing
• Lighters and Matches
• Pets
• Photographic Equipment & Film
• Scuba Equipment
• Sporting Equipment

The best piece of advice I could give a traveler is to arrive early. No matter what happens, (aside from a flight being cancelled) if you get to the airport early, you should be fine. Worst case scenario is you’ll have some time to catch up on some reading or a few Z’s while you wait on your flight.

For a complete rundown, check out our “What to Know before You Go” blog post. It has everything broken down by category.

Also, we’re going to be Tweeting a TSA Summer Travel Tip every day for the rest of the week, so follow us on Twitter @tsablogteam for travel tips, blog post announcements, and other useful information.

Make sure you check out our Summer Travel Checklist. (PDF)

If you’re traveling internationally, be sure to check out U.S. Customs and Border Protection’s international travel tips.

Have a great summer!

Blogger Bob
TSA Blog Tteam

TSA SPOT Program: Still Going Strong

The Screening of Passengers by Observation Techniques (SPOT) program has come a long way since I first blogged about it back in 2008. As of May 2010, about 3,000 Behavior Detection Officers (BDO) have been deployed at 161 airports nationwide.

For those of you not familiar with the SPOT program, BDOs are trained to detect behaviors that one exhibits in response to the fear of being discovered. In layman’s terms, BDOs look for behaviors that show you’re trying to get away with something you shouldn’t be doing. If you’re one of those travelers that gets frazzled easily (not hard to do at airports), you have no reason to worry. BDOs set a baseline based on the normal airport behavior and look for behaviors that go above that baseline. So if you’re stressing about missing a flight, that’s not a guaranteed visit from the BDOs.

Paul Ekman (PhD) is a Professor Emeritus at UC Davis and assisted in the development of the program. He’s been studying behavioral analysis for the past 40 years and has taught the TSA, Customs and Border Protection, CIA, FBI and other federal agencies to watch for suspicious facial expressions of tension, fear or deception. He has even taught animators at Disney-Pixar to create convincing faces for film characters. The SPOT program is a derivative of other behavioral analysis programs that have been successfully employed by law enforcement and security personnel both in the U.S. and around the world. TSA actually consulted and still regularly consults with several well respected behavior scientists when developing SPOT.

TSA deployed SPOT as an added layer of security to help deter and detect terrorists attempting to outsmart or circumvent the aviation security system. The program allows our officers to push security out in front and behind the checkpoint.

Our BDOs have identified illegal activities that have resulted in over 1,800 arrests at transportation systems across the country – most notably spotting an individual who was discovered to have explosive components at the Orlando airport in 2008.

We are aware of a new GAO report on our SPOT program. GAO’s recommendations are helpful as we continue to refine our procedures as the science and the program matures.

On a side note, I was a trained BDO in my airport days and personally feel the training I received was extremely valuable to security. Also, my wife, kids and used car salesmen are not able to get one over on me.

Blogger Bob
TSA Blog Team