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Frequently Asked Questions

The Frequently Asked Questions (FAQs) are questions and answers about Compliance, Safety, Accountability (CSA) that the Federal Motor Carrier Safety Administration (FMCSA) compiled to assist the public. As questions come in through the website, FMCSA adds them to the database along with their answers. If you do not see your question or topic addressed, please contact us by submitting a feedback form. We will respond to you directly and consider your question for inclusion in the FAQs.

The FAQ area has recently been enhanced. Users can now search FAQs by stakeholder group, topics (displayed on the left side of the page), or by entering a keyword below. Choosing “Show All” will display the entire collection of FAQs.

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  1. What information is displayed on the Motor Carrier Overview? Answer

    The major sections displayed in the Safety Measurement System (SMS) for the selected motor carrier include the following:

    • The BASICs Overview — Provides the on-road results, investigation results, and overall performance of each BASIC.
    • Summary of Activities — Provides a summary of roadside inspections and crashes for the 24-month timeframe that the SMS results are based upon.
    • Recent Investigations — Provides a listing of the five most recent investigations performed on the motor carrier.
    • Data Downloads — Allows download of the data on inspections, violations, and crashes that are used in the motor carrier's SMS results. Data can be pulled for a specific Behavior Analysis and Safety Improvement Category (BASIC) or for all BASICs in either Microsoft Excel or XML format.
    • Carrier Registration Information — Provides the motor carrier's registration information that was current when the SMS results were determined.
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