Online Course Instructions

• CREATE NEW USER to LOGIN, register, and take the course and exam.
• You may stop the course and begin again later.
• Save your login codes
• Your login and course information will be retained for 10 years but you must maintain a record of your login codes to access your training record.

First Time Users

1. Go to the　Talent Management System (TMS)　website.
2. Select CHECK SYSTEM link to make sure your computer will work with the TMS
3. Click on　CREATE NEW　USER
4. Select HEALTH PROFESSIONS TRAINEE (NOTE: DO NOT Select WOC)
5. Create login information. Contact the　TMS Help Desk　　if you have problems.
   • You will need the following VA-specific information in order to self-enroll. Contact your training coordinator for this information.
   • VA Location code
   • VA Point of Contact first and last name
   • VA Point of Contact email address
6. After registering, go back to the Login screen
7. Enter your username and password, and click on Login. You will be taken to the Assigned Courses page.
8. Select VHA Mandatory Training for Trainees.
9. Click on the course name link to go to the course.

Annual Refresher Course for VHA Trainees

The Annual Refresher Course for VHA Trainees is for clinical trainees who have already taken the VHA Mandatory Training for Trainees, but have been in a VA training program long enough that they must retake the required annual training modules.

TheVHA Mandatory Training for Trainees - Refresher course will automatically be assigned to you in TMS after you about 11 months after you have taken the full course.

The Refresher Course for VHA Trainees covers only required annual training, and does not include all modules covered in the "VHA Mandatory Training for Trainees." Do not use the Refresher Course if you have not previously completed the online or PDF version of the complete "VHA Mandatory Training for Trainees".

If you cannot take the online course...

• Contact your local VA Training Coordinator if you cannot take the online course.

TMS Help Desk

• If you need assistance with the VA Talent Management System (TMS) contact the　VA TMS Help Desk　or call Monday through Friday between 8am and 10pm EST at 1 (866) 496-0463.
• Minimum screen resolution for optimal use is 1024 x 768

Topics Included in VHA Mandatory Training for Trainees

The specific courses embedded in the VHA Mandatory Training for Trainees course are listed below:

• VA 8872 - Prevention of Workplace Harassment/No Fear
• VA 10176 - Privacy and Information Security Awareness and Rules of Behavior
• VA 7505 - Government Ethics
• VA 31726 - Role Specific Ethics (Video: Ethics Most Wanted)
• VA 7318 - Compliance Awareness Training
• VA 7831 - Disruptive Behavior/Violence Prevention
• VA 6573 - Ensuring Correct Surgery and Invasive Procedures
• VA 9963 - Military Sexual Trauma
• VA 10203 - Privacy and HIPAA Training
• VA 6822 - Suicide Prevention

Outline: VHA Mandatory Training for Trainees

• Mission of VA/Patient Population/Customer Service/Constitution
  • Introduction to: Mission of VA/Patient Population/Customer Service/ Constitution
  • Mission of VA/Patient Population/Customer Service/Constitution Overview
  • VA Mission
  • Whom Do We Serve?
  • Customer Service in the VA
  • Service Specific Medical Illnesses and Mental Health Issues
  • Military Sexual Trauma
  • Honoring Our Veterans
  • Summary for: Mission of VA/Patient Population/Customer Service/ Constitution

• Trainee Supervision
  • Introduction to: Trainee Supervision
  • Trainee Supervision in VHA
  • General Principles About Supervision Guidelines
  • Summary for: Trainee Supervision

• Information Security and Privacy Awareness
  • Introduction to: Information Security
  • Information Security Overview
  • Confidentiality
  • What are the VA National Rules of Behavior?
  • Electronic Transfer of Data
  • Passwords
  • Remote Access to VA Information Systems
  • Additional Safe Use Guidelines
  • Malware
  • Limited Personal Use of Government Computers and Systems
  • Inappropriate Use of Government Computers and Systems
  • Summary for: Information Security
  • Introduction to: Privacy
  • Privacy Overview
  • Individually Identifiable Information
  • Sharing Identifiable Patient Information with Other Providers for Treatment
  • Procedures When an Individual or Third Party Requests That Their Information be Release
  • Sharing VA Patient Information with your School or Educational Program
  • Summary for: Privacy

• Safety/Occupational Health/Fire and other Emergencies
  • Introduction to: Safety/Occupational Health/Fire and Other Emergencies
  • VA’s Safe and Healthful Work Environment
  • Prevention
  • Blood and Body Fluid Exposure
  • Fire and Other Emergencies: RACE
  • Fire and Other Emergencies: PASS
  • Procedures in the Case of an Injury, Illness or Exposure
  • Summary for: Safety/Occupational Health/Fire and Other Emergencies

• Preventing Harm to Patients: Your Role in Patient Safety
  • Introduction to: Preventing Harm to Patients: Your Role in Patient Safety
  • Promoting Patient Safety
  • Joint Commission Patient Safety Goals
  • Adverse Events
  • Close Calls
  • Suicide Prevention
  • Summary
    

• Government Ethics
  • Introduction to: Government Ethics
  • Government Ethics
  • Ethics Guidelines – Ethics Most Wanted
  • Prohibited or Restricted Source
  • Summary for: Government Ethics

• Documentation of Health Records
  • Introduction to: Documentation in Health Records
  • Documentation Guidelines
  • Service Connection and Special Authorities
  • Summary for: Documentation in Health Records

• Compliance and Business Integrity
  • Introduction to: Compliance and Business Integrity
  • Summary for: Compliance and Business Integrity

  • Website References - Compliance and Business Integrity  

• Violence in the Workplace and Handling Disruptive Behavior
  • Introduction to: Violence in the Workplace and Handling Disruptive Behavior
  • Preventing Violence in the Workplace
  • Summary for: Violence in the Workplace and Handling Disruptive Behavior>

• Federal Equal Employment Opportunity (EEO) Laws/Workplace Harassment/No Fear Act
  • Introduction to: Federal Equal Employment Opportunity (EEO) Laws/Workplace Harassment/No Fear Act
  • Federal Equal Employment Opportunity (EEO) Laws
  • Discrimination
  • Characteristics of Harassment
  • Hostile Work Environment
  • Characteristics of Sexual Harassment
  • Addressing Harassment in the Workplace
  • The Notification & Federal Employee Antidiscrimination and Retaliation (NO FEAR) Act
  • Whistleblower Protection
  • Summary for: Federal Equal Employment Opportunity (EEO) Laws/Workplace Harassment/No Fear Act

• Reporting Abuse and Neglect
  • Introduction to: Reporting Abuse and Neglect
  •  Reporting Abuse and Neglect Overview
  • Discovering Abuse or Neglect
  • Summary for: Reporting Abuse and Neglect
    

• Torts Claims Protection
  • Introduction to: Torts Claims Protection
  • Torts Claims Protection Overview
  • Federal Tort Compensation Act
  • Malpractice Claims
  • Summary for: Torts Claims Protection

• Patient Rights
  • Introduction to: Patient Rights
  • Reviewing Patient Rights
  • Respect and Non-discrimination
  • Information Disclosure and Confidentially
  • Participation in Treatment Decisions
  • Complaints Process
  • Pain Management
  • Summary for: Patient Rights

• VHA Career Opportunities
  • Consider a Career as a VA Healthcare Professional

Frequently Asked Questions

Does the VHA Mandatory Training for Trainees course cover all Mandatory Training topics?

This course is a full and acceptable substitute for ANY other national mandatory training modules listed below:

• VA 8872 - Prevention of Workplace Harassment/No Fear
• VA 10176 - Privacy and Information Security Awareness and Rules of Behavior
• VA 7505 - Government Ethics
• VA 31726 - Role Specific Ethics (Video: Ethics Most Wanted)
• VA 7318 - Compliance Awareness Training
• VA 7831 - Disruptive Behavior/Violence Prevention
• VA 6573 - Ensuring Correct Surgery and Invasive Procedures
• VA 9963 - Military Sexual Trauma
• VA 10203 - Privacy and HIPAA Training
• VA 6822 - Suicide Prevention

This course constitutes the minimum curriculum necessary for a trainee to train safely and effectively in VA. Your local VA and or VISN may have additional requirements as driven by the Joint Commission or other entities. Because this course has bundled 14 separate, but important, content areas, it is an efficient and effective use of the trainee's time. The content is customized and has been made as relevant as possible for the trainee group. We encourage its widespread adoption for all trainees.

Is the VHA Mandatory Training for Trainees course appropriate for VA employees?

No. This course was designed specifically for clinical trainees. VA employees must take Mandatory Training courses on the VA Talent Management System (TMS).

Who should take the course?

The course is intended for all health professions trainees regardless of whether or not they are paid by VA.

Is there a minimum rotation length under which the course material is not required?

No. All trainees should have documentation of completion of the course content regardless of rotation length.

Must trainees complete the course before they start their VA rotation?

Trainees should complete the course by the end of the first day of their VA rotation. It is preferable that it be completed before coming to VA for the first time.

Is the course accessible from the internet?

Yes. The course is available from the internet.

Will trainees be able to stop and resume the course at a later time?

Yes. Trainees will have an individual login and can stop and start the course at any time, even if accessing the course from a different computer.

Will course completion be tracked centrally? Will the system be able to track the trainees who complete the module?

Yes. Course completion is tracked within the TMS.

Will the online TMS System save trainees' completion certificates?

Individual trainee accounts will be saved for 10 years. However, trainees will not be able to access their completion resords unless they save their login codes.

Can portions of the course be taken if a facility wants to use other venues to cover certain topics?

No. Certificates will not print for individual modules. Since the course meets minimal requirements for mandatory training for trainees, trainees are strongly encouraged to use the full course.

What about trainees who are returning to VA for a second or third rotation?

A streamlined Refresher Course containing only the recurring annual requirements was made available for trainees returning to the VA for a second or third time.

What if a trainee took the MTT Course at another VA facility this year?

A trainee who took the MTT Course at another VA facility will not need to repeat the course if rotating to a second VA in the same academic year. The TMS maintains a record of the trainee's completion of the course.

If residents are on an academic year schedule, but some VA mandatory training courses are required on an annual basis, will annual training requirements be satisfied?

Yes. Theoretically, this should not be an issue. For example, if a trainee completes the course in June, this satisfies the requirement for a calendar year and the deadline to repeat the course again is within 365 days.

How long does it take to complete the module?

The median time to complete the module is 90 minutes.

What requirements are included in the course?

The course covers all VA and VHA requirements for mandatory training. There are some additional topics pertinent to trainees including: The Joint Commission National Patient Safety Goals, trainee supervision, and recruitment and benefits messages.