My RAND Help

1. Why Should I Register?

RAND.org is a big place with over 60 years of content waiting to be discovered. Take full advantage of our free online resources and help keep abreast of cutting edge policy research by registering to stay informed, keep the most vital resources at your fingertips, and gain access to a wealth of information – all for free.

Getting an account on RAND.org lets you

• Compile your own library of RAND resources: Save the reports, projects, multimedia, and staff profiles that interest you, so you can find them more easily when you return.
• Stay informed: Manage your e-newsletter subscriptions with one click.
• Explore our resources: See recommendations for related news, research, commentaries, and more.

2. How Do I Create a New My RAND Account?

Creating a "My RAND" account is easy – click on "Register" on the top right of any page to go to the Login/Signup page. In the New Visitor Registration box, enter your email address and a password, and type the two words that appear in the CAPTCHA validation image. If you are visually impaired, you may listen to an audio file and enter the spoken words.

You will receive an email message at the address you provide, with a link to authenticate your account. You do not need to authenticate, but some features or content, such as email newsletter subscriptions, may not be available to you until you do. To authenticate, simply click on the link in your email.

3. How Do I Save Pages to My RAND?

Located on the right side of every page, My RAND allows you to keep track of the pages that interest you.

1. When you find a page you would like to save, click the green "Save to My RAND" icon below the main headline of the page.
2. If you are not logged into your My RAND account, you will be prompted to enter your login and password. If you do not have a My RAND account, you will have the option to create a new account.

4. How Do I Remove Saved Pages?

To remove single pages:

1. Navigate to the page you would like to remove (for example, click on the link in your My RAND box).
2. Click on the red "Remove from My RAND" icon below the main headline of the page.

To remove multiple pages:

1. Navigate to your My RAND page.
2. On the Saved Items tab, find the page(s) you would like to remove.
3. Click the red "Remove from My RAND" icon to the right of each saved icon.

5. How Can I Improve My Recommendations?

The My RAND recommendation tool currently reflects only the information associated with your page view history. It compares these pages to other content on RAND.org, and suggests reports, projects, news releases, commentary, and staff profiles that share similar tags. The more focused your visit pattern is to a specific topic, the more specific your recommendations will become with time. If you demonstrate a broad interest in topics and issues that RAND addresses, your recommendations will reflect this diversity. If your recommendations do not adequately reflect your current focus in a particular topic, or don't appear to be updating as you expect, you may clear your stored recommendations to reset the system.

Clear Stored Recommendations

6. How Can I Suggest Tags for Content?

As a My RAND account holder, you can also suggest tags for our reports and similar content. Tags allow us to assign content to a topic page and enable the recommendation tool to track content associations. If you see an "Add" button  next to a list of related topics, that means we welcome your suggestions for new tags. Click on the button to suggest a topic (or submit multiple suggestions, separated by commas). The tag(s) won't appear immediately, but they will be reviewed by a web editor and help our web staff better understand our users.

7. How Do I Verify My RAND Affiliation?

RAND Alumni Association, Policy Circle, and Advisory Board Members

If you have indicated that you are affiliated with the RAND Alumni Association, the RAND Policy Circle, or an Advisory Board, our staff will review and verify your current standing. Once your account has been vetted, your profile will be updated to reflect the change in status, usually within 5 days.

RAND Staff

In order to ensure that the email address associated with your RAND account is valid and correct, you will receive a confirmation email. By clicking on the link in the email, you will confirm your request and or verify that your account is linked to a legitimate address.

8. Why Can't I Login to My Account?

When I Try to Reset My Password, It Says the Email Address Does Not Exist

The email address field is case sensitive. When you login, make sure that you capitalize your email address in the same way that you registered with it. If you are applying for a job or completing a job application, see the section below (For Job Applicants).

For Job Applicants

The My RAND login is separate from the job application login. To review and/or complete your current job applications, click this link and the RAND jobs application website will open in a new window. You can also visit the Employment homepage and click the "Login" button under the "Returning Applicants" section on the page.

For RAND Staff

Your My RAND account uses a separate password from other accounts you may have at RAND. It is not linked to your internal password(s). If you cannot remember your My RAND password, visit the Request Password Reset page and follow the instructions to reset your password.

9. Still Have a Question?

Contact us through the My RAND Help Form ».