Frequently Asked Questions
The Frequently Asked Questions (FAQs) are questions and answers about Compliance,
Safety, Accountability (CSA) that the Federal Motor Carrier Safety Administration
(FMCSA) compiled to assist the public. As questions come in through the website,
FMCSA adds them to the database along with their answers. If you do not see your
question or topic addressed, please
contact us
by submitting a feedback form. We will respond to you directly and consider your
question for inclusion in the FAQs.
The FAQ area has recently been enhanced. Users can now search FAQs by stakeholder
group, topics (displayed on the left side of the page), or by entering a keyword
below. Choosing “Show All” will display the entire collection of FAQs.
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How do motor carriers log in to the Safety Measurement System (SMS)?
Answer
Motor carriers can log in to the SMS in one of two ways: 1.) Entering their U.S.
DOT Number and U.S. DOT PIN via the SMS login page, or 2.) Logging into the Federal
Motor Carrier Safety Administration (FMCSA) Portal and selecting the SMS link. You
will then enter the SMS as a logged-in user.
If you do not know your PIN, click
here and follow the link for requesting your U.S. DOT PIN. (Note: Entering
the Docket Number PIN will not allow login.)
Access to the SMS login page and to the FMCSA Portal is available from the
SMS homepage, as copied below:
(
link)