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Frequently Asked Questions

The Frequently Asked Questions (FAQs) are questions and answers about Compliance, Safety, Accountability (CSA) that the Federal Motor Carrier Safety Administration (FMCSA) compiled to assist the public. As questions come in through the website, FMCSA adds them to the database along with their answers. If you do not see your question or topic addressed, please contact us by submitting a feedback form. We will respond to you directly and consider your question for inclusion in the FAQs.

The FAQ area has recently been enhanced. Users can now search FAQs by stakeholder group, topics (displayed on the left side of the page), or by entering a keyword below. Choosing “Show All” will display the entire collection of FAQs.

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  1. When will the Safety Measurement System (SMS) stop flagging a motor carrier? Answer

    The SMS will stop flagging motor carriers whose on-road safety performance is above the Intervention Threshold when their Behavior Analysis and Safety Improvement Category percentile ranks are below the Intervention Thresholds. This can happen in one of two ways:

    1. Clean inspections at roadside demonstrate improved performance; and/or
    2. Poor inspections count less over time and eventually fall outside of the 24-month timeframe.

    Motor carriers may still be flagged for an intervention for a year if they receive Serious Violations during an investigation or compliance review.

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