Training, Policy Guidance, and Civil Rights Monitoring
-
Provides training and case-related technical assistance to DOCR and operating administrations' (OA) civil rights staff.
-
Provides policy advice and guidance to OAs and the general public on external civil rights programs and requirements.
-
Reviews and comments on regulations as they pertain to the external civil rights program.
-
Handles intake and referral of external civil rights complaints.
-
Monitors external civil rights complaints and the OAs' complaint handling; tracks and reports on DOT's external civil rights complaints.
-
Coordinates with other Government agencies to ensure civil rights laws are implemented uniformly.