SERVICE SUPPORT
DISN Global Support Center
DSN: (510) 376-3222 or (312) 850-4790
CML: (800) 554-3476 or (614) 692-4790
DGSC@CSD.DISA.MIL
DGSC@COLS.CSD.DISA.SMIL.MIL
HOW TO ORDER
Services can be ordered using the DDOE application located on DISA Direct
The DISA Defense Working Capital Fund (DWCF) execution prices and pricing guidance for the DWCF rate-based and cost reimbursable telecommunications programs are approved for release by the DISA Comptroller and published each fiscal year.
Prices appearing in this publication are available on-line via the DISA Direct Web Page at https://www.disadirect.disa.mil.
All DISA telecommunications services are supported by the Defense Information Technology Contracting Organization (DITCO), therefore the 2% DITCO contract service fee is added to customer bills for DWCF telecommunications services.
Pricing for a customer requirement not specified within this publication will be provided by the DISN Business Office once the requirement has been submitted to a DISA provisioning organization and a solution has been developed.
In addition to DWCF rates, there are specific rates for the Joint Hawaii Information Transfer System (JHITS) service. This service is not a DISN subscription services. A complete listing of JHITS rates may be found in the JHITS Billing Rates document that is also posted on DISA Direct link: For additional information customers may contact the JHITS Program Management office at Commercial (808) 472-2100/472-2200 or DSN (315) 472-2100/472-2200.