KEY REQUIREMENTS



• You must be a US citizen to apply for this job
• Subject to a background/suitability investigation.
• Time in Grade.
• Physcial Requirements: The position is sedentary in nature.
• Designated and/or random drug testing may be required.

The primary duty of the incumbent is to perform the duties associated with scheduling and authorizing Non-VA Care for Veterans as requested by their VA provider. The incumbent reviews the administrative eligibility of patients when consults for non-VA care are received. The incumbent is responsible for assisting Veterans with finding a facility for the requested service and scheduling an appointment. She/he ensures that the authorization and any required medical notes/documentation are sent to the non-VA facility. The incumbent will also track the status of consults, appointments, and notes. She/he follows up on consults to ensure they are completed, closed, or cancelled in a timely manner. The incumbent will have frequent contact with Veterans, non-VA facilities, and VA providers/staff as necessary. Incumbent works with a high degree of independence while completing day-to-day duties. The incumbent will use various computer programs including, MS Word, MS Excel, MS Access, FBCS, and VISTA for generating correspondence, tracking consults, and entering authorizations.

WORK SCHEDULE: Monday - Friday, 8:00 am through 4:30 pm.

Position Description Title/PD#:  Program Support Assistant (Scheduler)/50061A

Relocation/recruitment incentive is not authorized.

To qualify for this position, applicants must meet all requirement by the closing date of this announcement.

Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service.  

Required Qualifications:  

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions, Group Coverage Qualifications Standards for Clerical and Administrative Support Positions, GS-303. It is available for your review on OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp. 

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications . 

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.   If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE:   Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)   Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.   Applicants can verify accreditation at the following website:   http://www.ed.gov/admins/finaid/accred/index.html   All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Physical Requirements: The work of this position is primarily sedentary. Physical demands do not exceed those of a typical office setting. There may be some walking, standing, twisting, turning, sitting, pushing, bending, repetitive keyboarding or carrying of light items. Please also see VA Directive and Handbook 5019.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. 

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.

Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form.  For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

HOW YOU WILL BE EVALUATED:

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at http://www4.va.gov/JOBS/Job_Benefits/benefits.asp.

OTHER INFORMATION:

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 90 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .

Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.

To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Friday, March 08, 2013.

To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Login.aspx), select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
2. Print this 1203FX form to provide your response to the occupational questionnaire: http://www.opm.gov./forms/pdf_fill/OPM1203fx.pdf.
3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

1. Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID: 843799.  You must use this fax cover sheet in order for your documents to be matched with your online application.
2. Fax your documents to (478)757-3144.

REQUIRED DOCUMENTS:

The following documents are required:

·         Resume

·         Responses to the Occupational Questionnaire

·         Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).  You will not be contacted for additional information.

AGENCY CONTACT INFO:

WHAT TO EXPECT NEXT:

After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.