Purchasing SRMs


How to Order an SRM


  • Find your SRM on the web at http://www.nist.gov/srm
  • - By number search
    - By keyword search
    - By searching the Order Request System by category
  • To order online, once you find the SRM you need, click on the Add Material to Cart button. You will be asked to sign in to your account or create a new account.
  • To order by phone, call 301 975-2200
  • To order by fax, dial 301 948-3730

Ordering Information

Out-of-Stock Materials
Terms and Conditions
Shipments:
  Domestic
International
Restricted
Rush
Documentation

Out-of-Stock Materials

Orders for out-of-stock SRMs/RMs are generally filled with the renewal reference materials if available; otherwise, the orders will be canceled. Customers are notified when an order is canceled and their names are placed on a notification list. This list is used to contact customers when the reference material (or its renewal) is again available. Upon notification, customers are told the price of the material and are asked to submit a new order if they still wish to purchase it.

For some SRMs/RMs, production lots are small and stock outages occur frequently. In these cases, the notification list is used to fill orders on a "first come, first served" basis. Customers are contacted when the reference materials are again available and are asked to confirm their original purchase orders.


Terms and Conditions

Prices quoted for SRMs/RMs are in U.S. dollars ($), and are published in the catalog supplement (price list). The prices shown therein are subject to change without notice and orders will be invoiced for the prices in effect at the time of shipment. Shipping and handling charges for regular and special (for SRMs in restricted categories) shipments are also applied to all orders. These charges will be added to the invoices.

Payment of all invoices is expected within 30 days of receipt for domestic orders; 45 days of receipt for foreign orders, and may be made by any of the following:

  • Banker's draft against U.S.A. bank;
  • Bank-to-bank transfer to U.S.A. bank;
  • DISCOVER, MasterCard, VISA, and American Express;
  • International money order.

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Shipments      

Domestic Shipments

SRM/RM shipments within the continental United States are shipped F.O.B. Gaithersburg, MD. There are several shipping modes which can be used, including UPS Ground, Federal Express, Air Freight, and Motor Freight (Collect). Unless otherwise instructed by the customer, the mode of shipment will be selected by NIST. Fewer shipping modes are available to SRMs/RMs in restricted categories and NIST reserves the exclusive right to select the proper shipping mode for these types of shipments. For restricted SRM/RM shipments, an additional charge is incurred for each shipping container used. This charge is added to the invoice.

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International Shipments (and shipments to Alaska and Hawaii)

SRM/RM shipments outside the contiguous United States are also shipped F.O.B. Gaithersburg, MD, by one of the following modes:

  • UPS International;
  • Federal Express International (subject to size, weight, and category of material limitations);
  • Air Freight.

Unless otherwise instructed by the customer, the mode of shipment will be selected by NIST. Any other mode of shipment requested by the customer must be paid by the customer. Fewer shipping modes are available to SRMs/RMs in restricted categories and NIST reserves the exclusive right to select the proper shipping mode for these types of shipments.

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Restricted Shipments

Dangerous Goods (Hazardous Materials)
Some SRMs/RMs are classified as ''Dangerous Goods'' by the U.S. Department of Transportation (DOT), the International Civil Aviation Organization (ICAO), or the International Air Transport Association (IATA). These organizations have published regulations and procedures for packaging and shipping dangerous (hazardous) goods which must be followed to safely transport these materials. Such regulations and procedures are very specific and do not allow exceptions. NIST reserves the exclusive right to select the proper packaging and shipping mode to assure that shipments comply with these regulations and procedures.

Temperature Sensitive Materials
Some SRMs are extremely temperature sensitive and will perish unless shipped by the most expedient mode available. To ensure the stability of these materials, they must be packaged with cool packs or dry ice which will maintain the necessary low temperatures for a short period of time. However, several SRMs are so temperature sensitive that they are restricted to domestic sales only, and must be shipped according to a set schedule.

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Rush Shipments

Requests for rush shipments will be accommodated when possible. However, they will be made in compliance with existing regulations pertaining to the SRMs/RMs being shipped and when hazardous materials are involved, all regulations governing their transportation will take precedence. The following types of rush shipments are available:

Same day shipping - Orders must be placed by 10:00AM Eastern Standard Time (EST). In addition to the normal shipping fees, a processing fee of $50.00 will be added to the customer's invoice.
Next day shipping - In addition to the normal shipping fees, a processing fee of $25.00 will be added to the customer's invoice.

(Exception:  Hazardous materials will not be shipped the same day.)

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Documentation

All documents are printed in English. The documentation NIST furnishes (if required) are:

  • Commercial invoice(s);
  • Packing slip(s);
  • Air waybill for air shipments (provided UPON REQUEST ONLY);
  • NAFTA Certificate(s) (when applicable);
  • SRM/RM Certificate(s), one for each unit ordered;
  • Material Safety Data Sheet(s), one for each type of ordered material requiring it.

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