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Tobacco Ideas: Retailer Communication Channels & Messages

Thank you for participating, this discussion has closed. If you have questions for the FDA Center For Tobacco Products, please email AskCTP@fda.hhs.gov.


Help us identify the best approaches to reach retailers with information about Federal tobacco product regulations. Specifically, we would like your ideas on messages (view sample concepts below) and channels – digital, mobile, and traditional. This forum will be open from May 27 to June 9, 2010. Following that we’ll post future forums to get your ideas around FDA tobacco communication efforts.

Early retail education messages include:
Hometown Heros: http://go.usa.gov/3jr
Break the Chain: http://go.usa.gov/3jY

Please note that FDA will only post on-topic ideas and comments about message and channel ideas and those that conform to our comment policy. Additionally, the UserVoice service FDA employs to provide this forum is not a government entity. To review our Comment Policy and our Notice of Third-Party Website Use, please visit http://go.usa.gov/3jT.

I suggest FDA consider the following messages/channels...

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  1. Direct Mail to Retailers

    FDA should mail retailers information on the new regulations.

    32 votes
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      under review  ·  1 comment  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
    • New Stickers for the counter

      instead of unless you were born before this date in 1992 or whatever...

      I go to jail if i sell you cigarettes and your born before this date in 1992

      24 votes
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        under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Fund State enforcement who know their retailer's addresses/fund them getting out FDA messages

        Create State Funding Accounts so State enforcement agencies who know their licensed retailers can get out your messages.

        18 votes
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          under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Through wholesalers & industry magazines

          It would be easier to work with the wholesale industry as there are less of them to contact. Placing articles and ads in retail industry magazines like the convenience store type of mags as well as direct mailers.

          6 votes
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            under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Begin a campaign of getting all retailers to sign up on-line in order to get up-to-the minute info.

            I suggest that the FDA use industry communication to present a campaign that would encourage retailers to sign up for on-line information and notices as rules evolve.

            6 votes
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              under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
              • use the channel based media / press and various associations as well as social media.

                Use NACS and other associations to broadcast messages.

                Use media such as CSP / CSNews / CSD and other trade magazines to broadcast messages.

                Use social media to broadcast

                8 votes
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                  under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
                • Break the Chain Message Concepts: http://go.usa.gov/3jY

                  FDA should consider these retailer education message ideas around Break the Chain.

                  11 votes
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                    under review  ·  0 comments  ·  Communication Messages  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
                    • Audio Podcasts

                      Create a podcast/audo file series educating retailers about the new rules.

                      1 vote
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                        under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
                      • Twitter

                        Send tweets to keep retailers updated about new rules, regulations, and resources.

                        1 vote
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                          under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
                        • Hometown Hero Message Concepts: http://go.usa.gov/3jr

                          FDA should employ these retailer education message ideas around How to Be a Hometown Hero.

                          1 vote
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                            under review  ·  0 comments  ·  Communication Messages  ·  Flag idea as inappropriate…  ·  Admin →
                          • Text Message Campaign -- with a contest!

                            FDA should develop a text-message based educational program with a contest and prizes.

                            1 vote
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                              under review  ·  0 comments  ·  Communication Channels  ·  Flag idea as inappropriate…  ·  Admin →
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                            Tobacco Ideas: Retailer Communication Channels & Messages

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                            If you have questions about the FDA Center for Tobacco Products, please email AskCTP@fda.hhs.gov.

                            Please note that FDA will only post on-topic ideas and comments within this forum that conform to our comment policy. Additionally, the UserVoice service FDA employs to provide this forum is not a government entity. To review our Comment Policy and our Notice of Third-Party Website Use, please visit http://go.usa.gov/3jT.