If you have a medical emergency, please call 911.
Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week.
Portland VA Medical Center Click here for a list of Direct Dial Numbers
Portland Area: (503) 220-8262
Outside Portland Area: (800) 949-1004
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed below.
Make or Cancel an Appointment
Specialty Care Clinics
Portland area: (503) 220-8262, ext. 50820
Outside Portland area: (800) 949-1004, ext. 50820
Primary Care Clinics
Portland area: (503) 220-3494
Outside Portland area: (800) 949-1004, ext. 53494
Eligibility Hotline
Portland area: (503) 273-5289
Outside Portland area: (800) 949-1004, ext. 55289
Media Inquiries
Public Affairs Officer, Dan Herrigstad
Daniel.Herrigstad@va.gov
Monday through Friday 8 a.m. - 4 p.m. (503) 402-2975 After hours, Cell (971) 221-4920
Assistant Public Affairs Officer, Kelli Roesch
Monday through Friday 8 a.m.- 4 p.m. (503) 808-1920
After hours, Cell (503) 381-7161
Patient Advocate
Portland
Staff: Katina Collins, Trish Hafer, Kelly Williams
Location: Bldg 101, Room 123
Portland area: (503) 273-5308
Outside Portland area: (800) 949-1004, ext. 55308
Vancouver
Staff: Sylvia Gawthorne
Location: Barnes Rehabilitation Center Bldg. 11, Room D-233, Reception area or Room D-233
Portland area: Phone: (360) 696-4061, ext. 55308
Outside Portland area: (800) 949-1004, ext. 55308
Former Prisoner of War Advocate
Jeanette Morrison, MSW, LCSW, Former Prisoner of War Advocate and OEF/OIF/OND Social Work Case Manager Portland area: (503) 220-8262, ext. 57460
Outside Portland area: (800) 949-1004, ext. 57460
Prescription Refill Hotline
Portland area: (503) 273-5201
Outside Portland area: (800) 949-1004, ext. 55201
Release of Information
Location: Building 101, Room 123
Monday through Friday 9 a.m. to 3:30 p.m.
Portland area: (503) 273-5196
Outside Portland area: (800) 949-1004, ext. 55196
Returning Service Members
Darla Darville, LCSW, Transition Patient Advocate
Portland area: (503) 220-8262, ext. 57049
Outside Portland area: (800) 949-1004, ext. 57049
Victoria Koehler, LCSW OEF/OIF/OND Program Manger
Portland area: (503) 220-8262, ext. 57044
Outside Portland area: (800) 949-1004, ext. 57044
Jeanette Morrison, MSW, LCSW, OEF/OIF/OND Social Work Case Manager and Former Prisoner of War Advocate
Portland area: (503) 220-8262, ext. 57460
Outside Portland area: (800) 949-1004, ext. 57460
Tricia Strombom, RN BSN, OEF/OIF/OND Polytrauma Nurse Case Manager
Portland area: (503) 220-8262, ext. 53060
Outside Portland area: (800) 949-1004, ext. 53060
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